Public libraries: pathways to making Botswana an educated, informed nation

Abstract

Purpose The purpose of this paper is to discuss how implementing a public access to ICT project, Sesigo, at Botswana public libraries can help contribute to the achievement of the national goal of an informed, educated nation by 2016. It further shares ICT training experiences, achievements and challenges as the project evolves. Design/methodology/approach The paper combines results from two sources of information, contracted studies (needs assessment, baseline and impact studies) as well as Sesigo project implementation data captured at public libraries. Analysis of this data forms the basis for the paper as it outlines the project's experiences and progress made in ICT training at Botswana public libraries. Findings Deploying technology in Botswana's public libraries is changing people's perceptions about libraries especially their perceived value; that they are not just for students. It is becoming clear that even people with low literacy levels are able to learn and be proficient in using technology. Training librarians on ICTs has a ripple effect since they then train and/or assist users on ICTs, who are then able to search for information autonomously. Originality/value This paper is amongst the first formal documentation of the Sesigo project. It shows the potential impact that public libraries equipped with ICTs can have on the overall desire to provide equitable access to ICT's. It also shows libraries as the natural platform for accessing e‐government information, and thus should be supported by governments to provide access to those who would otherwise not afford it.

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