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Towards an identification and classification of critical success factors in UK hotels Plc · Study

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Towards an identification and classification of critical success factors in UK hotels Plc

Bob Brotherton, Jane Shaw

1996-06-01articleInternational Journal of Hospitality Management139 citationsclosed

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Accounting and Organizational Management Management and Organizational Practices Management Systems and Quality Improvement

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Citations in this library

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References

1992The balanced scorecard : measures that drive performance

1992The balanced scorecard--measures that drive performance.

1979Chief executives define their own data needs.

1989Exploring Corporate Strategy: Text and Cases

1990Strategic planning for information systems

1984An assessment of critical success factors

1961Management Information Crisis

1981A primer on critical success factors

Cited by

2006Performance measurement in tourism: a value chain model

2004Critical success factors in UK budget hotel operations

1998Research in strategic management in the hospitality industry

1995The balanced score‐card: short‐term guest or long‐term resident?

2021Critical review of literature on Lean Six Sigma methodology

2005Performance measurement practice in an independent hotel context

2006Performance measurement in the value chain: manufacturing v. tourism

2017Predicting determinants of hotel success and development using Structural Equation Modelling (SEM)-ANFIS method

Details

Year1996

Typearticle

VenueInternational Journal of Hospitality Management

Languageen

Files0 public / 0

Identifiers

doi10.1016/0278-4319(96)00014-x

openalex_workW2000215786

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