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A Survey of Performance Measurement Systems in State Transportation Departments
7 references·0 citing·21 second hop
A Survey of Performance Measurement Systems in State Transportation Departments (1997)A Survey of Performance Measurement Syste…PERFORMANCE MEASUREMENT IN STATE DEPARTMENTS OF TRANSPORTATION (1997)PERFORMANCE MEASUREMENT IN ST…Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (1995)Reinventing Government: How t…Performance‐Based Government Models: Building A Track Record (1995)Performance‐Based Government …Total Quality Management in Government: A Practical Guide for the Real World (1994)Total Quality Management in G…Reinventing government: how the entrepreneurial spirit is transforming the public sector (1993)Reinventing government: how t…Measurement and Meaningful Management (1993)Measurement and Meaningful Ma…The Case for Performance Monitoring (1992)The Case for Performance Moni…Out of the Crisis (1982)Evaluation and Effective Public Management (1983)A Public Management Road Less Travelled: Clients as Co‐producers of Public Services (1998)Linking Citizen Satisfaction Data to Performance Measures: A Preliminary Evaluation (2000)Evaluating Local Government Emergency Management Programs: What Framework Should Public Managers Adopt? (2010)Intermediate Theory: The Missing Link in Successful Student Scholarship (2006)Rational and symbolic uses of performance measurement (2019)Principal–Agent or Principal–Steward: How Ministry–Agency Relations Condition the Impact of Performance Management in the Steering of Government Agencies (2020)The “new public management” in the 1980s: Variations on a theme (1995)Reframing public participation: strategies for the 21st century (2004)Modes of Network Governance: Structure, Management, and Effectiveness (2007)Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management (2014)Hypotheses about Performance Measurement in Counties: Findings from a Survey (2001)The impact of performance-based budgeting on state fiscal performance (2004)What Makes Organisations Measure? Hypotheses on the Causes and Conditions for Performance Measurement (2005)Job standardization and service quality: A closer look at the application of total quality management to the public sector (2002)CRM in the public sector: towards a conceptual research framework (2005)Bureaucracy and Public Employee Behavior (2009)Measuring the Performance of State Transportation Agencies: Three Perspectives (2000)Development and Application of an Evaluation Framework for Urban Traffic Management and Intelligent Transport Systems (2012)Value creation of road infrastructure networks: A structural equation approach (2016)
this work references cited by second hop

References

  • 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector4,540 cited
  • 1993Reinventing government: how the entrepreneurial spirit is transforming the public sector3,317 cited
  • 1992The Case for Performance Monitoring247 cited
  • 1993Measurement and Meaningful Management133 cited
  • 1995Performance‐Based Government Models: Building A Track Record103 cited
  • 1994Total Quality Management in Government: A Practical Guide for the Real World75 cited
  • 1997PERFORMANCE MEASUREMENT IN STATE DEPARTMENTS OF TRANSPORTATION25 cited

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