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Critical success factors examined in ISO 9001:2008-certified Greek companies using multidimensional statistics
16 references·2 citing·41 second hop
Critical success factors examined in ISO 9001:2008-certified Greek companies using multidimensional statistics (2015)Critical success factors examined in ISO …The effect of the ISO 9001 quality management system on the performance of SMEs (2012)The effect of the ISO 9001 qu…Does size matter for Six Sigma implementation? (2009)Does size matter for Six Sigm…ISO 14001 diffusion after the success of the ISO 9001 model (2008)ISO 14001 diffusion after the…Pareto analysis of critical success factors of total quality management (2006)Pareto analysis of critical s…Exploring soft versus hard factors for TQM implementation in small and medium‐sized enterprises (2006)Exploring soft versus hard fa…Integrated management system (2005)Integrated management systemComponents of successful total quality management (2005)Components of successful tota…The case for ISO 9000 (2003)The case for ISO 9000Examination and comparison of the critical factors of total quality management (TQM) across countries (2003)Examination and comparison of…An investigation of the total quality management survey based research published between 1989 and 2000 (2002)An investigation of the total…The relationship between total quality management practices and operational performance (1999)The relationship between tota…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)DEFINING QUALITY: ALTERNATIVE…The management and control of quality (1989)The management and control of…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Chief executives define their own data needs. (1979)Chief executives define their…A longitudinal exploratory study of ISO 9001 certification abandonment in small- and medium-sized enterprises (2019)A longitudinal exploratory st…Customer satisfaction and ISO 9001 improvement requirements in the supply chain (2018)Customer satisfaction and ISO…Business Research Methods (1984)Case Study Research: Design and Methods (1984)Yin, Robert K., Case Study Research: Design and Methods, 2nd ed. Newbury Park, CA: Sage, 1994. (1994)ISO 14001 certification and financial performance: selection-effect versus treatment-effect (2010)Benefits of the ISO 9001 and ISO 14001 standards: A literature review (2012)Environmental Management Systems (EMS) implementation processes and practices in European higher education institutions – Top-down versus participatory approaches (2012)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Total quality management as competitive advantage: A review and empirical study (1995)Quality management practices and their impact on performance (2006)The impact of total quality management on innovation (2006)Innovativeness and organizational innovation in total quality oriented firms: The moderating role of market turbulence (2007)Coefficient Alpha and the Internal Structure of Tests (1951)Arcs of integration: an international study of supply chain strategies (2001)Quality-Control Handbook. 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(1980)Critical success factors of continuous improvement in the public sector (2007)The relationships between soft-hard TQM factors and key business results (2013)A systematic literature review on total quality management critical success factors and the identification of new avenues of research (2017)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)AIMQ: a methodology for information quality assessment (2002)Information quality benchmarks (2002)Trust and commitment influences on customer retention: insights from business-to-business services (2003)What is total quality control the japanese way (1985)A framework for quality management research and an associated measurement instrument (1994)Relationships between implementation of TQM, JIT, and TPM and manufacturing performance (2001)Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)Firm's resilience to supply chain disruptions: Scale development and empirical examination (2014)Quality Is Free: The Art of Making Quality Certain (1979)Out of the Crisis (1982)Impact of TQM on company's performance (2009)An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies (2013)Responsibility: The new business imperative (2002)Extending the Horizons: Environmental Excellence as Key to Improving Operations (2006)The Effect of Training on Employee Performance (2013)Lean manufacturing: context, practice bundles, and performance (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)Strategic alignment: Leveraging information technology for transforming organizations (1999)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)A Design Science Research Methodology for Information Systems Research (2007)
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References

  • 1979Chief executives define their own data needs.2,815 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1989The management and control of quality1,627 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS1,209 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 2002An investigation of the total quality management survey based research published between 1989 and 2000441 cited
  • 2005Components of successful total quality management294 cited
  • 2003Examination and comparison of the critical factors of total quality management (TQM) across countries293 cited
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  • 2012The effect of the ISO 9001 quality management system on the performance of SMEs158 cited
  • 2003The case for ISO 9000153 cited
  • 2009Does size matter for Six Sigma implementation?

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140 cited
  • 2008ISO 14001 diffusion after the success of the ISO 9001 model135 cited
  • Cited by

    • 2018Customer satisfaction and ISO 9001 improvement requirements in the supply chain39 cited
    • 2019A longitudinal exploratory study of ISO 9001 certification abandonment in small- and medium-sized enterprises39 cited