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The coordination strategies of high-performing salespeople: internal working relationships that drive success
16 references·16 citing·40 second hopsampled
The coordination strategies of high-performing salespeople: internal working relationships that drive success (2009)The coordination strategies of high-perfo…The Discovery of Grounded Theory (2017)The Discovery of Grounded The…The Discovery of Grounded Theory (2017)The Discovery of Grounded The…Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Rethinking Customer Solutions…More than network structure: how knowledge heterogeneity influences managerial performance and innovativeness (2004)More than network structure: …A Relational View of Information Seeking and Learning in Social Networks (2003)A Relational View of Informat…Networks, Diversity, and Productivity: The Social Capital of Corporate R&D Teams (2001)Networks, Diversity, and Prod…Coordinating Expertise in Software Development Teams (2000)Coordinating Expertise in Sof…The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)The Search-Transfer Problem: …The Contingent Value of Social Capital (1997)The Contingent Value of Socia…Bridging the Boundary: External Activity and Performance in Organizational Teams (1992)Bridging the Boundary: Extern…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Trust: Making and Breaking Cooperative Relations. (1989)Trust: Making and Breaking Co…Reliability of Nominal Data Based on Qualitative Judgments (1989)Reliability of Nominal Data B…Trust as a commodity (1988)Trust as a commodityTransactive Memory: A Contemporary Analysis of the Group Mind (1987)Transactive Memory: A Contemp…Social Ties and Word-of-Mouth Referral Behavior (1987)Social Ties and Word-of-Mouth…Conceptualizing an integrative typology of sales enablement strategy (2024)Conceptualizing an integrativ…Salespeople and teams as stakeholder and knowledge managers: a service-ecosystem, co-creation, crossing-points perspective on key outcomes (2023)Salespeople and teams as stak…Charting the course: a framework for networking across the selling ecosystem (2023)Charting the course: a framew…The transformation of selling for value co-creation: Antecedents and boundary conditions (2022)The transformation of selling…Hiring for sales success: The emerging importance of salesperson analytical skills (2022)Hiring for sales success: The…Self-oriented competitiveness in salespeople: sales management implications (2021)Self-oriented competitiveness…Internal selling: Antecedents and the importance of networking ability in converting internal selling behavior into salesperson performance (2020)Internal selling: Antecedents…Is it navigation, networking, coordination … or what? A multidisciplinary review of influences on the intraorganizational dimension of the sales role and performance (2018)Is it navigation, networking,…Allocation of Salespeople's resources for generating new sales opportunities across four types of customers (2017)Allocation of Salespeople's r…Complexity of sales situation and sales lead performance: An empirical study in business-to-business company (2015)Complexity of sales situation…Bridging the Theory-Practice Gap in Business Marketing: Lessons from the Field—TheJBBMat 21 (2015)Bridging the Theory-Practice …Continuing the evolution of the selling process: A multi-level perspective (2014)Continuing the evolution of t…Testing an Enhanced, Process-Based View of the Sales Process (2013)Testing an Enhanced, Process-…The Moderating Influence of Organizational Support on the Development of Salesperson Job Performance: Can an Organization Provide Too Much Support? (2012)The Moderating Influence of O…Social Network Theory and the Sales Manager Role: Engineering the Right Relationship Flows (2012)Social Network Theory and the…Does Intraorganizational Network Embeddedness Improve Salespeople's Effectiveness? A Task Contingency Perspective (2012)Does Intraorganizational Netw…Organization and Environment: Managing Differentiation and Integration. (1968)Organizations in Action: Social Science Bases of Administrative Theory. 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(1994)Network Structure and Knowledge Transfer: The Effects of Cohesion and Range (2003)Explicating Affordances: A Conceptual Framework for Understanding Affordances in Communication Research (2016)Diffusion of Innovations 1 (2019)Weaponized Interdependence: How Global Economic Networks Shape State Coercion (2019)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Qualitative Analysis for Social Scientists (1987)Grounded theory research: Procedures, canons, and evaluative criteria (1990)Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Critical Citizens (1999)A survey of trust and reputation systems for online service provision (2005)Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations (2006)Qualitative Quality: Eight “Big-Tent” Criteria for Excellent Qualitative Research (2010)Using the framework method for the analysis of qualitative data in multi-disciplinary health research (2013)
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References

  • 2017The Discovery of Grounded Theory25,772 cited
  • 2017The Discovery of Grounded Theory8,346 cited
  • 1999The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits5,807 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1997The Contingent Value of Social Capital3,386 cited
  • 1987Transactive Memory: A Contemporary Analysis of the Group Mind2,697 cited
  • 1987Social Ties and Word-of-Mouth Referral Behavior2,389 cited
  • 1992Bridging the Boundary: External Activity and Performance in Organizational Teams2,220 cited
  • 2003A Relational View of Information Seeking and Learning in Social Networks2,086 cited
  • 1989Trust: Making and Breaking Cooperative Relations.1,728 cited
  • 2000Coordinating Expertise in Software Development Teams1,688 cited
  • 2001Networks, Diversity, and Productivity: The Social Capital of Corporate R&D Teams1,615 cited
  • 1989Reliability of Nominal Data Based on Qualitative Judgments1,575 cited
  • 1988Trust as a commodity1,378 cited
  • 2007Rethinking Customer Solutions: From Product Bundles to Relational Processes1,376 cited

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  • 2004More than network structure: how knowledge heterogeneity influences managerial performance and innovativeness1,334 cited
  • Cited by

    • 2012Social Network Theory and the Sales Manager Role: Engineering the Right Relationship Flows53 cited
    • 2012Does Intraorganizational Network Embeddedness Improve Salespeople's Effectiveness? A Task Contingency Perspective47 cited
    • 2022Hiring for sales success: The emerging importance of salesperson analytical skills45 cited
    • 2018Is it navigation, networking, coordination … or what? A multidisciplinary review of influences on the intraorganizational dimension of the sales role and performance45 cited
    • 2013Testing an Enhanced, Process-Based View of the Sales Process41 cited
    • 2017Allocation of Salespeople's resources for generating new sales opportunities across four types of customers35 cited
    • 2014Continuing the evolution of the selling process: A multi-level perspective32 cited
    • 2015Complexity of sales situation and sales lead performance: An empirical study in business-to-business company32 cited
    • 2012The Moderating Influence of Organizational Support on the Development of Salesperson Job Performance: Can an Organization Provide Too Much Support?32 cited
    • 2020Internal selling: Antecedents and the importance of networking ability in converting internal selling behavior into salesperson performance31 cited
    • 2021Self-oriented competitiveness in salespeople: sales management implications30 cited
    • 2023Salespeople and teams as stakeholder and knowledge managers: a service-ecosystem, co-creation, crossing-points perspective on key outcomes17 cited
    • 2023Charting the course: a framework for networking across the selling ecosystem16 cited
    • 2015Bridging the Theory-Practice Gap in Business Marketing: Lessons from the Field—TheJBBMat 2115 cited
    • 2024Conceptualizing an integrative typology of sales enablement strategy14 cited
    • 2022The transformation of selling for value co-creation: Antecedents and boundary conditions13 cited