Assessing the efficiency of travel agencies with a stochastic cost frontier: a Portuguese case study

Carlos Pestana Barros · Álvaro Matias

64 citations0/0 files storedInternational Journal of Tourism Research

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Efficiency Analysis Using DEA Diverse Aspects of Tourism Research Aviation Industry Analysis and Trends

Abstract

This paper uses an econometric frontier model to evaluate the technical efficiency of a sample of Portuguese travel agencies. The model encompasses a Cobb–Douglas cost frontier approach, with data running from 2000 to 2004, and makes use of financial variables to generate the travel agencies' efficiency scores. We conclude that the efficiency scores are, at best, mixed. A policy is then derived for guiding management teams, as far as this specific sector is concerned. Copyright © 2006 John Wiley & Sons, Ltd.

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1997Dynamic capabilities and strategic management 1978Measuring the efficiency of decision making units 1984A resource‐based view of the firm 1984Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis 1957The Measurement of Productive Efficiency 1977Formulation and estimation of stochastic frontier production function models

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