An examination of the IT satisfaction of small-business usersPrashant Palvia, Shailendra C. Jain Palvia1999-03-01articleInformation & Management158 citationsbronzeNo readable copy stored yet — this record is metadata only.Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyInformation Systems Education and Curriculum DevelopmentAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 158 citations exist upstream.References1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction1988The Measurement of End-User Computing Satisfaction1983The measurement of user information satisfaction1988Determinants of Success for Computer Usage in Small Business1993Small-Firm Computing: Motivators and Inhibitors1985Organizational Characteristics and MIS Success in the Context of Small Business1991Executive Information Systems: A Framework for Development and a Survey of Current Practices1988Factors Affecting Information Satisfaction in the Context of the Small Business EnvironmentCited by2006Satisfaction with mobile services in Canada: An empirical investigation2001Adoption of Information Technology in Small Business: Testing Drivers of Adoption for Entrepreneurs2011Information Technology Adoption in Small and Medium-sized Enterprises; An Appraisal of Two Decades Literature2008Strategic value and electronic commerce adoption among small and medium‐sized enterprises in a transitional economy2005Measuring User Satisfaction and Perceived Usefulness in the ERP Context2013The role of theory in gender and information systems research2015Information system success among manufacturing SMEs: case of developing countries2014The impact of age on website usability