Consumer Behaviour in Tourism

Luiz Moutinho

1,197 citations0/0 files storedEuropean Journal of Marketing

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Diverse Aspects of Tourism Research Consumer Behavior and Marketing Influence Consumer Behavior and Market Dynamics

Abstract

The analysis of consumer behaviour requires the consideration of various processes internal and external to the individual. To understand behaviour, it is necessary to examine the complex interaction of many influencing elements. This study deals with determinants of behaviour, culture and reference group influences, the relationships between individuals and their environments, perceived risks, and family decision processes. It concludes with an illustration of tourist behaviour modelling.

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1969Theories of cognitive consistency : a sourcebook 1971Consumer Rankings of Risk Reduction Methods 1969Risk Taking and Information Handling in Consumer Behavior 1966Life Cycle Concept in Marketing Research

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2002Cooperative branding for rural destinations 2003Tourists’ characteristics and the perceived image of tourist destinations: a quantitative analysis—a case study of Lanzarote, Spain 2005Travel Anxiety and Intentions to Travel Internationally: Implications of Travel Risk Perception 1994Measuring tourist motivation 2007Exploring the cognitive–affective nature of destination image and the role of psychological factors in its formation 2004The theme park experience: An analysis of pleasure, arousal and satisfaction 2004Building and testing theories of decision making by travellers 2013Consumer behaviour in tourism: Concepts, influences and opportunities

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