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Lead-time quotation when customers are sensitive to reputation
16 references·1 citing·55 second hop
Lead-time quotation when customers are sensitive to reputation (2013)Lead-time quotation when customers are se…Price and lead time decisions in dual-channel supply chains (2009)Price and lead time decisions…Near-Optimal Dynamic Lead-Time Quotation and Scheduling Under Convex-Concave Customer Delay Costs (2009)Near-Optimal Dynamic Lead-Tim…Due date (DD) quotation and capacity planning in make-to-order companies: Results from an empirical analysis (2007)Due date (DD) quotation and c…Coordination of marketing and production for price and leadtime decisions (2007)Coordination of marketing and…Asymmetric Consumer Learning and Inventory Competition (2007)Asymmetric Consumer Learning …Optimal Leadtime Differentiation via Diffusion Approximations (2004)Optimal Leadtime Differentiat…Manufacturing lead-time rules: Customer retention versus tardiness costs (2004)Manufacturing lead-time rules…Due Date Management Policies (2004)Due Date Management PoliciesDELIVERY GUARANTEES AND THE INTERDEPENDENCE OF MARKETING AND OPERATIONS (2002)DELIVERY GUARANTEES AND THE I…Customer Loyalty and Supplier Quality Competition (2002)Customer Loyalty and Supplier…Customer Service Competition in Capacitated Systems (2000)Customer Service Competition …Erratum (1995)ErratumCustomer Switching Behavior in Service Industries: An Exploratory Study (1995)Customer Switching Behavior i…The relationship of reputation and credibility to brand success (1993)The relationship of reputatio…Premiums for High Quality Products as Returns to Reputations (1983)Premiums for High Quality Pro…A New Approach to Stockout Penalties (1966)A New Approach to Stockout Pe…Collaboration with a supplier to induce fair labor practices (2021)Collaboration with a supplier…Jobshop-Like Queueing Systems (1963)Production and inventory management (1983)Order selection and scheduling with leadtime flexibility (2004)Dynamic Pricing and Lead-Time Quotation for a Multiclass Make-to-Order Queue (2008)Journal of Industrial Engineering (2017)An Industry Equilibrium Analysis of Downstream Vertical Integration (1983)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)Channel Conflict and Coordination in the E‐Commerce Age (2004)Pricing policies in a dual-channel supply chain with retail services (2012)Price and quality decisions in dual-channel supply chains (2016)Managing a dual-channel supply chain under price and delivery-time dependent stochastic demand (2018)Zero defections: quality comes to services. 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(2011)The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity (2015)Real-Time Dynamic Pricing for Revenue Management with Reusable Resources, Advance Reservation, and Deterministic Service Time Requirements (2020)Conditional logit analysis of qualitative choice behavior (1972)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)The Impact of Quick Response in Inventory-Based Competition (2009)Running on Empty? Financial Leverage and Product Quality in the Supermarket Industry (2011)Managing Retention in Service Relationships (2012)Fundamentals of Queueing Theory. (1977)Economics, Organization and Management. (1993)Behavioral Consequences of Overbooking Service Capacity (2007)How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods (2011)Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue (1990)Supply Chain Coordination with Contracts (2003)Coordinating a supply chain with a quality assurance policy via a revenue-sharing contract (2010)Service competition in an online duopoly market (2017)The direct and cross effects in a supply chain with consumers sensitive to both carbon emissions and delivery time (2020)SUPPLY CHAIN MANAGEMENT: A REVIEW (2021)Industrial Market Structure and Economic Performance. (1971)Rational cooperation in the finitely repeated prisoners' dilemma (1982)Reputation and imperfect information (1982)Similarities and differences between human–human and human–automation trust: an integrative review (2006)Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective (2008)Harnessing the Influence of Social Proof in Online Shopping: The Effect of Electronic Word of Mouth on Sales of Digital Microproducts (2011)On the psychology of prediction. (1973)Judgment under Uncertainty: Heuristics and Biases (1974)Discrete Choice Theory of Product Differentiation (1992)Online behavioural intentions: an empirical investigation of antecedents and moderators (2007)Customer-Driven Misconduct: How Competition Corrupts Business Practices (2012)
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References

  • 1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited
  • 1983Premiums for High Quality Products as Returns to Reputations2,325 cited
  • 1993The relationship of reputation and credibility to brand success656 cited
  • 2009Price and lead time decisions in dual-channel supply chains460 cited
  • 2000Customer Service Competition in Capacitated Systems180 cited
  • 2002Customer Loyalty and Supplier Quality Competition178 cited
  • 2004Due Date Management Policies137 cited
  • 2007Coordination of marketing and production for price and leadtime decisions116 cited
  • 2007Asymmetric Consumer Learning and Inventory Competition90 cited
  • 2009Near-Optimal Dynamic Lead-Time Quotation and Scheduling Under Convex-Concave Customer Delay Costs83 cited
  • 2004Optimal Leadtime Differentiation via Diffusion Approximations83 cited
  • 1995Erratum81 cited
  • 2007Due date (DD) quotation and capacity planning in make-to-order companies: Results from an empirical analysis77 cited
  • 2002DELIVERY GUARANTEES AND THE INTERDEPENDENCE OF MARKETING AND OPERATIONS73 cited
  • 2004Manufacturing lead-time rules: Customer retention versus tardiness costs72 cited

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  • 1966A New Approach to Stockout Penalties66 cited
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    • 2021Collaboration with a supplier to induce fair labor practices11 cited