Reassurance Policing, Community Policing and Measuring Police Performance

Abstract

The central theme of this article is that current police performance measures are largely inadequate for capturing many dimensions of community policing practice. Focusing upon a recent innovation in policing strategy in the United Kingdom, that of reassurance policing, an argument is developed for alternative ways of thinking about police performance and how it can be gauged. Drawing upon ideas and insights from social research methodology, it is proposed that a more qualitative approach to police performance offers the potential for the development of more meaningful forms of evaluation.

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