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Retail bank marketing in Western Australia
9 references·4 citing·37 second hop
Retail bank marketing in Western Australia (1999)Retail bank marketing in Western AustraliaFocus Groups as Qualitative Research (1997)Focus Groups as Qualitative R…Retail banking in Nordic countries: the case of Finland (1995)Retail banking in Nordic coun…Marketing Services: Competing Through Quality (1992)Marketing Services: Competing…Group Support Systems: New Perspectives (1992)Group Support Systems: New Pe…Bank and Product Selection: Hong Kong (1992)Bank and Product Selection: H…Under new management: Australian organizations in transition (1991)Under new management: Austral…Assessing educational effectiveness: The focus group interview as a technique for data collection1 (1990)Assessing educational effecti…Focus Groups: A Practical Guide for Applied Research (1989)Focus Groups: A Practical Gui…Why Financial Deregulation? (1986)Why Financial Deregulation?Perceptions on the accessibility of Islamic banking in the UK—Challenges, opportunities and divergence in opinion (2017)Perceptions on the accessibil…Explicating consumer segmentation and brand positioning in the Islamic financial services industry (2015)Explicating consumer segmenta…New Institutional Economics' contribution to strategic groups analysis (2007)New Institutional Economics' …Service Quality Improvement in Thai Retail Banking and its Management Implications (2004)Service Quality Improvement i…Zero defections: quality comes to services. (1990)Understanding Customer Expectations of Service (1991)Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Customer Satisfaction with Service Quality in Conventional Banking in Pakistan: The Case of Faisalabad (2011)Improving Customer Service in the Banking Industry-Case of Ghana Commercial Bank (GCB)-Ghana (2012)Islamic bank customer satisfaction, trust, loyalty and word of mouth: the CREATOR model (2022)Theories of Economic Regulation (1974)Theories of Economic Regulation (1974)Accelerating Inflation, Technological Innovation, and the Decreasing Effectiveness of Banking Regulation (1981)AUSTRALIAN BANKING PERFORMANCE IN AN ERA OF DEREGULATION (1991)The Financial Sector and Deregulation in Australia: Drivers of Reform or Reluctant Followers? (2006)The Cambridge Economic History of Australia (2014)Case Research in Marketing: Opportunities, Problems, and a Process (1985)Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods (1986)Focus Groups in Social Research (2001)The qualitative research interview (2006)Frontiers in Group Dynamics (1947)Measures of communication‐bound anxiety (1970)Focus Groups and the Nature of Qualitative Marketing Research (1977)Focus Groups: A Qualitative Opportunity for Researchers (1991)Using Focus Groups in Educational Research (1995)Maximizing results with focus groups: Moderator and analysis issues (2001)The methodology of Focus Groups: the importance of interaction between research participants (1994)The use of focus group discussion methodology: Insights from two decades of application in conservation (2018)Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings (1996)Virtual Teams versus Face‐to‐Face Teams: An Exploratory Study of a Web‐based Conference System* (1997)Principles of canonical action research (2004)Consumer selection criteria for banks in Poland (1996)Singapore’s undergraduates: how they choose which bank to patronise (2001)From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)Relational Benefits in Services Industries: The Customer's Perspective (1998)Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate. (2005)American consumers' attitudes towards commercial banks (2005)An analysis of students' knowledge and choice criteria in retail bank selection in sub‐Saharan Africa (2011)A review and case study on learning organizations (1997)Managing organisational change in the public sector ‐ Lessons from the privatisation of the Property Service Agency (2001)Five years on – the organizational culture saga revisited (2002)
this work references cited by second hop

References

  • 1997Focus Groups as Qualitative Research8,856 cited
  • 1989Focus Groups: A Practical Guide for Applied Research8,522 cited
  • 1992Marketing Services: Competing Through Quality2,178 cited
  • 1992Group Support Systems: New Perspectives662 cited
  • 1990Assessing educational effectiveness: The focus group interview as a technique for data collection1303 cited
  • 1992Bank and Product Selection: Hong Kong125 cited
  • 1995Retail banking in Nordic countries: the case of Finland104 cited
  • 1991Under new management: Australian organizations in transition101 cited
  • 1986Why Financial Deregulation?51 cited

Cited by

  • 2004Service Quality Improvement in Thai Retail Banking and its Management Implications39 cited
  • 2017Perceptions on the accessibility of Islamic banking in the UK—Challenges, opportunities and divergence in opinion32 cited
  • 2007New Institutional Economics' contribution to strategic groups analysis23 cited
  • 2015Explicating consumer segmentation and brand positioning in the Islamic financial services industry16 cited

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