The role of outcome expectations in the experience of a state of communication apprehension

Abstract

Following the trend toward cognitive explanations of social phenomena, an expectation‐based model of the processes leading to a state of communication apprehension is advanced. Further, an initial test of the model is reported. The results of this study indicated that expectations are a significant predictor of communication apprehension as measured by self‐report. In addition, importance of communicative goals and the interaction of expected outcome and goal importance were also significant predictor variables. These relationships were not observed when heart‐rate was used as a measure of anxiety.

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