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Asymptotic Inference for Waiting Times and Patiences in Queues with Abandonment
8 references·0 citing·29 second hop
Asymptotic Inference for Waiting Times and Patiences in Queues with Abandonment (2008)Asymptotic Inference for Waiting Times an…Nonparametric inference from the M/G/1 workload (2006)Nonparametric inference from …Statistical Analysis of a Telephone Call Center (2005)Statistical Analysis of a Tel…Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Telephone Call Centers: Tutor…Applied Probability and Queues (2003)Applied Probability and QueuesDesigning a Call Center with Impatient Customers (2002)Designing a Call Center with …Nonparametric inference fromM/G/l busy periods (1999)Nonparametric inference fromM…Non-parametric Estimation for the M/G/∞ Queue (1999)Non-parametric Estimation for…Applied Probability and Queues (1987)Applied Probability and QueuesRecursive Evaluation of a Family of Compound Distributions (1981)Heavy tail modeling and teletraffic data: special invited paper (1997)Parameter and State Estimation in Queues and Related Stochastic Models: A Bibliography (2017)Estimating the input of a Lévy-driven queue by Poisson sampling of the workload process (2019)Estimating Customer Impatience in a Service System With Unobserved Balking (2022)Stochastic Service Systems. (1963)Multiple channel queues in heavy traffic. II: sequences, networks, and batches (1970)Heavy-Traffic Limits for Queues with Many Exponential Servers (1981)Foundations and Implications of a Proposed Unified Services Theory (2006)The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research (2007)Stochastic Modeling and the Theory of Queues (1989)Coping with Time‐Varying Demand When Setting Staffing Requirements for a Service System (2007)Forecasting: theory and practice (2022)Some Problems in the Theory of Queues (1951)Introduction to the Theory of Queues. (1963)A review ofL=?W and extensions (1991)Elements of Queueing Theory (2003)Nonparametric Inference About Service Time Distribution from Indirect Measurements (2004)Estimation for queues from queue length data (2007)Elements of Queueing Theory: Palm Martingale Calculus and Stochastic Recurrences (2010)A survey of parameter and state estimation in queues (2021)Poisson Arrivals See Time Averages (1982)Introduction to Matrix Analytic Methods in Stochastic Modeling (1999)Stability properties of constrained queueing systems and scheduling policies for maximum throughput in multihop radio networks (1992)Asset Pricing with Heterogeneous Consumers (1996)Optimization of computer simulation models with rare events (1997)M/G/1 queue with multiple working vacations (2005)A Stochastic Model for Order Book Dynamics (2010)Empty-Car Routing in Ridesharing Systems (2019)
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References

  • 1987Applied Probability and Queues2,704 cited
  • 2003Applied Probability and Queues1,453 cited
  • 2003Telephone Call Centers: Tutorial, Review, and Research Prospects1,360 cited
  • 2005Statistical Analysis of a Telephone Call Center804 cited
  • 2002Designing a Call Center with Impatient Customers576 cited
  • 1999Non-parametric Estimation for the M/G/∞ Queue63 cited
  • 2006Nonparametric inference from the M/G/1 workload31 cited
  • 1999Nonparametric inference fromM/G/l busy periods14 cited

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