Telling a true story or making it up: Discourse on the effectiveness of the bookshop model for public libraries

Abstract

Purpose The purpose of this paper is to examine the often cited example of the book retailer, and other commercial imperatives, as adequate models for implementation in the public library. Design/methodology/approach The paper provides a critical reflection on some of the pertinent issues. Findings The paper finds that we should consider models in their entirety and not on the basis of superficial improvements to layout and design. The adoption of a commercial model within the public realm poses as many dangers as it does advantages. Practical implication The paper should be of interest to anyone working in public libraries, or those considering some of the issues related to the commercialisation of the public sector, especially public libraries. Originality/value The paper offers an original thought piece on the influence of the private sector on the public library service in the UK, and the potential this has to alter the ethos of the service.

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