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Crafting an effective customer retention strategy: a review of halo effect on customer satisfaction in online auctions
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Crafting an effective customer retention strategy: a review of halo effect on customer satisfaction in online auctions (2005)Crafting an effective customer retention …Factors influencing carbon-labeled product purchase intentions: A case study in Vietnam (2024)Factors influencing carbon-la…How to discourage online music piracy (2008)How to discourage online musi…Measuring service quality at King Fahd International Airport (2005)Measuring service quality at …A General Theory of Marketing Ethics (1986)Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)The Behavioral Consequences of Service Quality (1996)A Service Quality Model and its Marketing Implications (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Refinement and reassessment of the SERVQUAL scale. (1991)Internet Banking and Quality of Service Perspectives from a Developing Nation in the Middle East (2008)Trust and security of electronic banking services in Saudi commercial banks: Saudis versus Non Saudis opinions (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Applications of structural equation modeling in marketing and consumer research: A review (1996)Likert Scale: Explored and Explained (2015)
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  • 2005Measuring service quality at King Fahd International Airport28 cited
  • 2008How to discourage online music piracy11 cited
  • 2024Factors influencing carbon-labeled product purchase intentions: A case study in Vietnam10 cited

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