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Communication Patterns of Managers

12 citations0/0 files storedJournal of Business Communication

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Communication Studies and Media Language, Communication, and Linguistic Studies Personal Information Management and User Behavior

Abstract

A "self-report" communication diary was maintained for a period of one working week by 101 managers in a variety of Australian public and private sector organizations. The results confirm prior research and add substantially to our understanding of the relationship between key demo graphic variables, e.g., organizational function, education, public vs. private sector; and selected communication characteristics, e.g., numbers and types present, use of face-to-face vs. interposed media, time spent on work vs. nonwork activities. These findings have important implications for the way managers use their time and are trained.

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1990RELATIONSHIPS OF JOB CATEGORIES AND ORGANIZATIONAL LEVELS TO USE OF COMMUNICATION CHANNELS, INCLUDING ELECTRONIC MAIL: A META‐ANALYSIS AND EXTENSION*1992Gender and Management Level Differences in the Oral Communication Patterns of Bank Managers 1994Managers as Writers 1989Improving the Quality of Writing in the Workplace

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