Participation and Technology: Perception and Public Expectations about the Use of ICTs in Museums

Fátima Braña Rey · David Casado Neira

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Museums and Cultural Heritage Web and Library Services Innovative Human-Technology Interaction

Abstract

The perception and expectations about the use of ICT in museums are the goal of this study. Four themes (attractions, deficiencies, uses and expectations) regarding the museum-visiting experience and ICT were tackled. The survey was based on a pool of 115 persons. The results of the visitors’ perceptions and expectations present a complex image of chiaroscuros. The use of ICT, as part of the visiting experience, does not seem to have reached a degree of maturity and to be of significant relevance for the visitors, but accepted within a traditional conception of what a museum is.

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References

2000Learning from Museums: Visitor Experiences and the Making of Meaning 2004Interaction and interactives: collaboration and participation with computer-based exhibits 2002Informational Value of Museum Web Sites 1992Computers on the Exhibit Floor 2004I-guides in progress:two prototype applications for museum educators and visitors using wireless technologies to support informal science learning 1995La exposición, un medio de comunicación

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2016ICT adoption in heritage organizations: Crossing the chasm 2021Languages and Context Issues of ICTs for a New Role of Museums in the COVID-19 Era 2018Museum Digital Innovation 2024Participatory Exhibition-Viewing Using Augmented Reality and Analysis of Visitor Behavior 2022Valor de las tecnologías de la información y la comunicación (TIC) en museos 2024A Study on the Digitalization Methods, Visualization Technologies and Interactive Information Systems for Popularization of Tangible and Intangible Heritage 2020Comparison of Modern and Traditional Ways of Perceiving Information about Selected Cultural Heritage Objects

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