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Knowledge Management in Hospitality and Tourism
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Knowledge Management in Hospitality and Tourism (2004)Knowledge Management in Hospitality and T…A comprehensive theoretical framework for examining learning effects in green and conventionally managed hotels (2017)A comprehensive theoretical f…The Use of Intelligence in Tourism Destination Management: An Emerging Role for DMOs (2016)The Use of Intelligence in To…The effects of knowledge sharing and knowledge application on service recovery performance (2015)The effects of knowledge shar…Toward better understanding of knowledge management: Correlation to hotel performance and innovation in five-star chain hotels in Egypt (2014)Toward better understanding o…Knowledge management in the hospitality industry: A review of empirical research (2007)Knowledge management in the h…The Knowledge-Creating Company (1995)The Knowledge-creating company: How Japanese companies create the dynamics of innovation (1997)The Knowledge-Creating Company (1998)Impacts of network relationships on absorptive capacity in the context of innovation (2018)A network perspective on organizational learning research in tourism and hospitality (2019)Hotel strategies in times of COVID-19: a dynamic capabilities approach (2021)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The fifth discipline, the art and practice of the learning organization (1991)Communities of practice learning, meaning, and identity (1999)Understanding small firms in tourism: A perspective on research trends and challenges (2011)Big data analytics for knowledge generation in tourism destinations – A case from Sweden (2014)Absorptive capacity and firm performance: The mediating role of strategic agility (2018)Exploration and Exploitation in Organizational Learning (1991)Organizational Learning: The Contributing Processes and the Literatures (1991)Open Innovation and Social Big Data for Sustainability: Evidence from the Tourism Industry (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Specification, evaluation, and interpretation of structural equation models (2011)Knowledge management process arrangements and their impact on innovation (2018)Does knowledge management enhance or impede innovation speed? (2020)Service recovery and loyalty of Uber sharing economy: The mediating effect of trust (2021)the delphi method: techniques and applications (1975)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)WHY COMPANIES GO GREEN: A MODEL OF ECOLOGICAL RESPONSIVENESS. (2000)Beyond Gathering the ‘Low-Hanging Fruit’ of Green Technology for Improved Environmental Performance: an Empirical Examination of the Moderating Effects of Proactive Environmental Management and Business Strategies (2019)Sustainability actions, employee loyalty, and the awareness: The mediating effect of organization legitimacy (2021)Can CEO environmental awareness promote new product development performance? Empirical research on Chinese manufacturing firms (2023)
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  • 2007Knowledge management in the hospitality industry: A review of empirical research320 cited
  • 2016The Use of Intelligence in Tourism Destination Management: An Emerging Role for DMOs113 cited
  • 2014Toward better understanding of knowledge management: Correlation to hotel performance and innovation in five-star chain hotels in Egypt54 cited
  • 2017A comprehensive theoretical framework for examining learning effects in green and conventionally managed hotels52 cited
  • 2015The effects of knowledge sharing and knowledge application on service recovery performance24 cited

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