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Fifteen Years of Quality in Higher Education (Part Two)
16 references·14 citing·47 second hop
Fifteen Years of Quality in Higher Education (Part Two) (2010)Fifteen Years of Quality in Higher Educat…Outcomes of Quality Assurance: A Discussion of Knowledge, Methodology and Validity (2008)Outcomes of Quality Assurance…Assuring Quality/Resisting Quality Assurance: Academics’ responses to ‘quality’ in some Australian universities (2006)Assuring Quality/Resisting Qu…The value of student engagement for higher education quality assurance (2005)The value of student engageme…Transforming quality evaluation (2004)Transforming quality evaluati…Service quality in Higher Education using an enhanced SERVQUAL approach (2004)Service quality in Higher Edu…Views from Below: Academics coping with quality (2002)Views from Below: Academics c…Student Satisfaction: Towards an empirical deconstruction of the concept (2002)Student Satisfaction: Towards…Developing a Holistic Model for Quality in Higher Education (2002)Developing a Holistic Model f…Reconsidering Graduate Employability: The 'graduate identity' approach (2001)Reconsidering Graduate Employ…Quantifying Quality: The importance of student feedback (2001)Quantifying Quality: The impo…Producing New Workers: Quality, equality and employability in higher education (2001)Producing New Workers: Qualit…Defining and Measuring Employability (2001)Defining and Measuring Employ…Quality and Generic (Professional) Skills (2000)Quality and Generic (Professi…Feeding the Beast or Improving Quality?: Academics' perceptions of quality assurance and quality monitoring (2000)Feeding the Beast or Improvin…Transforming higher education (1997)Transforming higher educationDefining Quality (1993)Defining QualityPerceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan (2024)Perceived service quality and…Quality of Higher Education: A Bibliometric Review Study (2021)Quality of Higher Education: …Moving Beyond Peer Review of Teaching: A Conceptual Framework for Collegial Faculty Development (2021)Moving Beyond Peer Review of …Experience of lean application in higher education institutions (2021)Experience of lean applicatio…Moderating effect of perceived trust on service quality – student satisfaction relationship: evidence from Indian higher management education institutions (2020)Moderating effect of perceive…Engagement for quality development in higher education: a process for quality assurance of assessment (2020)Engagement for quality develo…Governing and managing higher education institutions: The quality audit contributions (2019)Governing and managing higher…Assessing the impact of ISO: 9001 implementation on school teaching and learning processes (2019)Assessing the impact of ISO: …Impacts of higher education quality accreditation: a case study in Vietnam (2018)Impacts of higher education q…Bridging theory and practice of impact evaluation of quality management in higher education institutions: a SWOT analysis (2018)Bridging theory and practice …Academics’ perceptions of the impact of internal quality assurance on teaching and learning (2016)Academics’ perceptions of the…Impact evaluation of quality assurance in higher education: methodology and causal designs (2015)Impact evaluation of quality …Knowledge, power and meanings shaping quality assurance in higher education: a systemic critique (2013)Knowledge, power and meanings…Academic boards: less intellectual and more academic capital in higher education governance? (2011)Academic boards: less intelle…The inheritors : French students and their relation to culture (1979)The audit society (1997)Academic restructuring: Organizational change and institutional imperatives (2000)Are students customers? TQM and marketing perspectives (2007)Employability deconstructed: perceptions of Bologna stakeholders (2014)Students’ perceptions of education and employability (2018)Exploring teachers' thinking (1987)What works?Evidence-based policy and practice in public services (2000)Transforming Quality Evaluation: Moving On (2007)Quality in e‐learning: a framework for promoting and assuring quality in virtual institutions (2011)The concepts of quality, quality assurance and quality enhancement (2015)Leaving College: Rethinking the Causes and Cures of Student Attrition (1988)How College Affects Students: Findings and Insights From Twenty Years of Research. (1992)What Matters in College? Four Critical Years Revisited. (1994)Transition pedagogy: A third generation approach to FYE - A case study of policy and practice for the higher education sector (2010)Student engagement scale: development, reliability and validity (2014)Dynamic Interaction between Student Learning Behaviour and Learning Environment: Meta-Analysis of Student Engagement and Its Influencing Factors (2023)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Handbook of research on teaching (1986)A new management element for universities: satisfaction with the offered courses (2005)Service quality in higher education: The role of student expectations (2007)Learning spaces in higher education: an under-researched topic (2008)The Presentation of Self in Everyday Life. (1956)The Interpretation of Cultures: Selected Essays. (1975)The Presentation of Self in Everyday Life (2023)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)The influence of service quality on satisfaction and intention: A gender segmentation strategy (2010)Measuring service quality in higher education (2016)Philosophical Investigations. (1954)Studies in Ethnomethodology. (1968)How To Do Things With Words (1975)An empirical study of self-perceived employability: Improving the prospects for student employment success in an uncertain environment (2014)The Role of Work Experience in the Future Employability of Higher Education Graduates (2014)Developing career management competencies among undergraduates and the role of work-integrated learning (2016)Little Science, Big Science (1963)The Structure of Scientific Revolutions (1963)Systems thinking, systems practice (1982)The reflective institution: Assuring and enhancing the quality of teaching and learning (2001)Evaluation of the factors that determine quality in higher education: an empirical study (2010)Examining student satisfaction with higher education services (2010)The concept employability: a complex mosaic (2003)Engaging the Curriculum in Higher Education (2004)Employing discourse: universities and graduate ‘employability’ (2010)New realities: The relationship between higher education and employment (2000)Learners and learning in the twenty‐first century: what do we know about students’ attitudes towards and experiences of information and communication technologies that will help us design courses? 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this work references cited by second hop

References

  • 1993Defining Quality1,496 cited
  • 2001Defining and Measuring Employability765 cited
  • 1997Transforming higher education708 cited
  • 2005The value of student engagement for higher education quality assurance654 cited
  • 2002Student Satisfaction: Towards an empirical deconstruction of the concept415 cited
  • 2004Service quality in Higher Education using an enhanced SERVQUAL approach329 cited
  • 2004Transforming quality evaluation304 cited
  • 2001Producing New Workers: Quality, equality and employability in higher education300 cited
  • 2001Reconsidering Graduate Employability: The 'graduate identity' approach293 cited
  • 2000Feeding the Beast or Improving Quality?: Academics' perceptions of quality assurance and quality monitoring276 cited
  • 2002Views from Below: Academics coping with quality259 cited
  • 2002Developing a Holistic Model for Quality in Higher Education229 cited
  • 2006Assuring Quality/Resisting Quality Assurance: Academics’ responses to ‘quality’ in some Australian universities229 cited
  • 2000Quality and Generic (Professional) Skills201 cited
  • 2001Quantifying Quality: The importance of student feedback194 cited

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  • 2008Outcomes of Quality Assurance: A Discussion of Knowledge, Methodology and Validity188 cited
  • Cited by

    • 2021Quality of Higher Education: A Bibliometric Review Study96 cited
    • 2011Academic boards: less intellectual and more academic capital in higher education governance?91 cited
    • 2019Governing and managing higher education institutions: The quality audit contributions82 cited
    • 2018Impacts of higher education quality accreditation: a case study in Vietnam80 cited
    • 2018Bridging theory and practice of impact evaluation of quality management in higher education institutions: a SWOT analysis79 cited
    • 2020Engagement for quality development in higher education: a process for quality assurance of assessment78 cited
    • 2015Impact evaluation of quality assurance in higher education: methodology and causal designs67 cited
    • 2020Moderating effect of perceived trust on service quality – student satisfaction relationship: evidence from Indian higher management education institutions66 cited
    • 2021Moving Beyond Peer Review of Teaching: A Conceptual Framework for Collegial Faculty Development63 cited
    • 2013Knowledge, power and meanings shaping quality assurance in higher education: a systemic critique63 cited
    • 2016Academics’ perceptions of the impact of internal quality assurance on teaching and learning57 cited
    • 2021Experience of lean application in higher education institutions37 cited
    • 2019Assessing the impact of ISO: 9001 implementation on school teaching and learning processes33 cited
    • 2024Perceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan28 cited