Implementing international standards: first, know your organisation

Gillian Oliver

18 citations0/0 files storedRecords Management Journal

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Digital and Traditional Archives Management Quality and Management Systems Information Science and Libraries

Abstract

Purpose The purpose of this paper is to demonstrate that implementation strategies for ISO 15489 need to be tailored to suit organisations, taking into account their unique features as well as the broader cultural environment, including societal legislative and standards frameworks. Design/methodology/approach Three different organisational settings are described and compared in the paper. Findings The paper finds that strategies for implementation of international standards should be devised accordingly to suit different information cultures. Practical implications Successful implementation of international standards is more likely if the cultural characteristics of the organisation are understood. Originality/value This research will assist in promoting best practice in records management.

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References

2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations 1990Measuring Organizational Cultures: A Qualitative and Quantitative Study Across Twenty Cases 1997Information ecology: mastering the information and knowledge environment 2000The use of collaborative electronic media for information sharing: an exploratory study of determinants 1997Information Ecology 2001Exploring Perceptions of Organizational Ownership of Information and Expertise 2016Structuring the records continuum - part one: postcustodial principles and properties 2000Modelling the continuum as paradigm shift in recordkeeping and archiving processes, and beyond Ö a personal reflection

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