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The impact of motivation on health care services
1 references·0 citing·3 second hop
The impact of motivation on health care services (2003)The impact of motivation on health care s…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)
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  • 1990Delivering quality service: balancing customer perceptions and expectations3,871 cited

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