Supporting knowledge creation with e-mail

Nilmini S. Wickramasinghe · Sharman Lichtenstein

48 citations0/0 files storedInternational Journal of Innovation and Learning

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Knowledge Management and Sharing Innovation and Knowledge Management E-Learning and Knowledge Management

Abstract

Currently, Nonaka's (1994) knowledge spiral, and Spender's (1996) and Blackler's (1995) respective frameworks, are considered important for understanding knowledge creation. In this paper, we illustrate how a relatively simple and ubiquitous technology, namely e-mail, can be used to support, enable and even enhance knowledge creation, and thereby actualise these frameworks.

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1994A Dynamic Theory of Organizational Knowledge Creation 1997The Tacit Dimension 1993Discourse and Social Change.2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 1959Personal Knowledge: Towards a Post-Critical Philosophy 1999A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 1996Making knowledge the basis of a dynamic theory of the firm 2012Post-Capitalist Society

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