Country‐of‐Origin Influences on Product Evaluations: The Impact of Animosity and Perceptions of Industriousness Brutality on Judgments of Typical and Atypical Products

Abstract

When a product's country of origin has a reputation for manufacturing high‐quality products, there may be a positive impact on product judgments. If people feel animosity toward a country as a result of its political or social policies, they may react negatively to the products it produces. These opposing effects may depend in part on the subset of country‐relevant knowledge that is accessible in memory at the time of judgment. When a product was not one on which Germany or Japan had built its reputation for manufacturing high‐quality products, associating the product with these countries increased its evaluations when industriousness had been activated as part of an unrelated experiment. However, when concepts associated with brutality had been primed, the product's country of origin had a negative effect on judgments. When the product was typical of those manufactured in the country, however, identifying its country of origin increased product evaluations regardless of whether industriousness or brutality had been primed. Thus, animosity toward a product's country of origin had an adverse effect on reactions to it only if the product was not one on which the country's reputation was based.

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