An Empirical Study of Delivery Speed and Reliability

Robert Handfield · Ronald T. Pannesi

62 citations0/0 files storedInternational Journal of Operations & Production Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Quality and Supply Management Management and Optimization Techniques Operations Management Techniques

Abstract

Two distinct models of delivery reliability versus delivery speed are tested. On the basis of data from a survey of 193 manufacturing firms, factors associated with the “planning” systems of firms, such as production‐plan goals achieved, inventory goals achieved, and master schedule performance, were found to have a significant effect on delivery reliability. In follow‐up interviews with 13 plant managers; it was found that “process”‐related factors were associated with delivery speed capabilities. Specifically, the biggest inroads to be made into delivery speed are first on the design/manufacturing interface, secondly on the subsequent “translation” of these designs to supplier requirements, and lastly on the production floor in terms of process layout.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 62 citations exist upstream.

References

1989Structural Equations with Latent Variables 1991Structural Equations with Latent Variables.1980Competitive Strategy: Techniques for Analyzing Industries and Competitors 1985Restoring Our Competitive Edge: Competing through Manufacturing.1974The Focused Factory 1987Manufacturing Strategy, Environmental Uncertainty and Performance: A Path Analytic Model 1984Manufacturing Planning and Control Systems 1983Japanese Manufacturing Techniques: Nine Hidden Lessons in Simplicity

Cited by

2017Exploring the Impact of Delivery Performance on Customer Transaction Volume and Unit Price: Evidence from an Assembly Manufacturing Supply Chain 2012The effect of linkages and information sharing on supply chain and export performance 2007Delivery reliability, manufacturing capabilities and new models of manufacturing efficiency 2012How to increase supplier flexibility through social mechanisms and influence strategies?2014Relationship between transformational leadership behaviors and manufacturing strategy

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.