Evaluating Benefits of e-Procurement in a B2B Marketplace: A case study of Quadrem

Colin G. Ash · Janice M. Burn

29 citations0/0 files storedJournal of Information Technology Case and Application Research

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E-commerce and Technology Innovations Public Procurement and Policy Digital Platforms and Economics

Abstract

This paper reports on an investigation into the benefits from eProcurement implementations within a public eMarketplace for the mining trading community. Data was collected from nine established trading companies in this eMarketplace with respect to the perceived benefits from their market interactions. The findings are analysed according to the level of eProcurement sophistication between buyers and suppliers provided by the eMarketplace. The results indicate that the more active the buyer-supplier trading relationships become the greater level of benefits realised. A conceptual framework is used to identify how strategic e-procurement systems can be developed to ensure two-sided value propositions for buyers and sellers in the martketplace and sustained innovation and financial returns.

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References

1984Case Study Research: Design and Methods 1991Case Study Research: Design and Methods 1993Basics of Qualitative Research: Grounded Theory Procedures and Techniques 1989Building Theories from Case Study Research 2001E-hubs: the new B2B (business-to-business) marketplaces.2001Electronic Procurement in Supply Chain Management: An Information Economics‐Based Analysis of Electronic Markets 2003B2B relationships and networks in the Internet age 2004Motives for e-marketplace Participation: Differences and Similarities between Buyers and Suppliers

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2007Electronic procurement: a structured literature review and directions for future research 2010Barriers to innovation adoption: a study of e‐markets 2007Realising B2B e-commerce benefits: the link with IT maturity, evaluation practices, and B2BEC adoption readiness 2009The impact of e-procurement systems on customer relationship management: a multiple case study 2008Decision-making factors for effective industrial e-procurement

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