Enhancing supply chain practices through human resource management

Charles R. Gowen · William J. Tallon

183 citations0/0 files storedJournal of Management Development

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Quality and Supply Management Human Resource and Talent Management Management and Organizational Practices

Abstract

Abstract This study examines the critical impact of human resource factors on the competitive advantage of supply chain management (SCM) practices. The human resource management (HRM) literature suggests that there are effects of HRM factors on SCM success, but neglects the relative importance among various factors regarding organizational performance. Survey responses from executives in 358 of the largest US manufacturing and service corporations are analyzed to test the relationships among selected HRM factors and SCM practice success. The results suggest an interactive role of managerial and employee support to enhance the effectiveness of employee training and to mitigate the adverse effect of implementation barriers on the success of SCM practices. The corresponding implications for managerial practice are also discussed in terms of the use of HRM program implementation to create a sustainable competitive advantage even when competitors adopt similar SCM "best practices".

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1991The Competitive Advantage of Nations 1995Total quality management as competitive advantage: A review and empirical study 1995Looking inside for competitive advantage 2012Gaining and sustaining a competitive advantage 1998Introduction to Supply Chain Management 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT

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2015Accelerating the transition towards sustainability dynamics into supply chain relationship management and governance structures 2015Halal supply chain critical success factors: a literature review 2014Human resource management issues in supply chain management research 2013Leveraging human resource development expertise to improve supply chain managers' skills and competencies 2016The impact of human capital on supply chain integration and competitive performance

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