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Resistance, motivations, trust and intention to use mobile financial services
16 references·16 citing·28 second hopsampled
Resistance, motivations, trust and intention to use mobile financial services (2013)Resistance, motivations, trust and intent…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Choosing among Alternative Se…Toward an understanding of the behavioral intention to use mobile banking (2004)Toward an understanding of th…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…The impact of initial consumer trust on intentions to transact with a web site: a trust building model (2002)The impact of initial consume…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Customer loyalty in e-commerc…Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Determinants of Perceived Eas…Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Development of an Instrument …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings (1982)Innovation characteristics an…Exploring the factors of using mobile ticketing applications: Perspectives from innovation resistance theory (2022)Exploring the factors of usin…Extending the technology acceptance model to explain how perceived augmented reality affects consumers' perceptions (2021)Extending the technology acce…Digital Transformation in the Value Chain Disruption of Banking Services (2021)Digital Transformation in the…Advances in consumer innovation resistance research: A review and research agenda (2021)Advances in consumer innovati…Mobile banking adoption: a systematic review (2020)Mobile banking adoption: a sy…Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model (2020)Internet banking service qual…Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective (2020)Drivers and barriers of mobil…Consumer resistance and inertia of retail investors: Development of the resistance adoption inertia continuance (RAIC) framework (2020)Consumer resistance and inert…How do electronic word of mouth practices contribute to mobile banking adoption? (2019)How do electronic word of mou…The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants (2017)The mediating role of hedonic…Antecedents of customer satisfaction in mobile commerce (2017)Antecedents of customer satis…The intentions of Lebanese consumers to adopt mobile banking (2016)The intentions of Lebanese co…Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty (2016)Internet banking service qual…Identifying factors influencing consumers’ intent to install mobile applications (2016)Identifying factors influenci…Examining the key dimensions of mobile banking service quality: an exploratory study (2016)Examining the key dimensions …Investigating the factors influencing the adoption of m-banking: a cross cultural study (2015)Investigating the factors inf…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Information Systems Success: The Quest for the Dependent Variable (1992)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)A Coefficient of Agreement for Nominal Scales (1960)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Validation Guidelines for IS Positivist Research (2004)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation9,145 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • 1982Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings3,284 cited
  • 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
  • 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model

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2,163 cited
  • 2004Toward an understanding of the behavioral intention to use mobile banking1,963 cited
  • 2005Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies1,740 cited
  • Cited by

    • 2016Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty455 cited
    • 2020Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model449 cited
    • 2019How do electronic word of mouth practices contribute to mobile banking adoption?280 cited
    • 2021Extending the technology acceptance model to explain how perceived augmented reality affects consumers' perceptions244 cited
    • 2016The intentions of Lebanese consumers to adopt mobile banking242 cited
    • 2020Consumer resistance and inertia of retail investors: Development of the resistance adoption inertia continuance (RAIC) framework200 cited
    • 2016Examining the key dimensions of mobile banking service quality: an exploratory study195 cited
    • 2016Identifying factors influencing consumers’ intent to install mobile applications176 cited
    • 2021Digital Transformation in the Value Chain Disruption of Banking Services173 cited
    • 2020Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective164 cited
    • 2017Antecedents of customer satisfaction in mobile commerce159 cited
    • 2021Advances in consumer innovation resistance research: A review and research agenda158 cited
    • 2015Investigating the factors influencing the adoption of m-banking: a cross cultural study157 cited
    • 2017The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants152 cited
    • 2022Exploring the factors of using mobile ticketing applications: Perspectives from innovation resistance theory147 cited
    • 2020Mobile banking adoption: a systematic review146 cited