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Supply chain performance in transport logistics: An assessment by service providers
8 references·12 citing·43 second hop
Supply chain performance in transport logistics: An assessment by service providers (2003)Supply chain performance in transport log…Journal of Business Logistics (2018)Journal of Business LogisticsSupply chain management: a review (2017)Supply chain management: a re…Measures for evaluating supply chain performance in transport logistics (2002)Measures for evaluating suppl…Diagnosing information systems success: importance–performance maps in the health club industry (2001)Diagnosing information system…Extended and virtual enterprises – similarities and differences (1999)Extended and virtual enterpri…Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services. (1994)Logistics and Supply Chain Ma…AN EFFICIENCY EFFECTIVENESS APPROACH TO LOGISTICS PERFORMANCE ANALYSIS (1991)AN EFFICIENCY EFFECTIVENESS A…Importance-Performance Analysis (1977)Importance-Performance Analys…RESEARCH IN LOGISTICS SERVICE QUALITY: A SYSTEMATIC LITERATURE REVIEW (2019)RESEARCH IN LOGISTICS SERVICE…THE INFLUENCE OF THE MANAGEMENT SUCCESS FACTORS OF LOGISTICS SERVICE PROVIDERS ON FIRMS’ COMPETITIVENESS (2018)THE INFLUENCE OF THE MANAGEME…A literature review on performance measures of logistics management: an intellectual capital perspective (2018)A literature review on perfor…The effect of acquisition moves on income, pre-tax profits and future strategy of logistics firms (2017)The effect of acquisition mov…Impact of external integration capabilities of third-party logistics providers on their financial performance (2016)Impact of external integratio…Supply Chain Management Practices, Competitive Advantage and Organizational Performance (2014)Supply Chain Management Pract…Assessing a cross-border logistics policy using a performance measurement system framework: the case of Hong Kong and the Pearl River Delta region (2013)Assessing a cross-border logi…The logistics capabilities scale for logistics service providers (2012)The logistics capabilities sc…Improving the execution of supply chain management in organizations (2011)Improving the execution of su…An exploratory study of outsourcing 3PL services: an Australian perspective (2011)An exploratory study of outso…An Empirical Taxonomy for Logistics Service Providers (2004)An Empirical Taxonomy for Log…A study of the freight forwarding industry in Hong Kong (2004)A study of the freight forwar…A Paradigm for Developing Better Measures of Marketing Constructs (1979)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Performance metrics in supply chain management (2003)Green supply chain management implications for “closing the loop” (2006)Performance measurement in humanitarian relief chains (2008)Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)Information Systems Success: The Quest for the Dependent Variable (1992)Selection of web sites for online advertising using the AHP (2003)Importance-performance analysis: A valid management tool? (2014)Importance and performance in PLS-SEM and NCA: Introducing the combined importance-performance map analysis (cIPMA) (2024)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Mail and internet surveys : the tailored design method (2007)The Effects of Some Risk Factors in the Supply Chains Performance: A Case of Study (2014)The mediating effects of HRM practices on the relationship between SCM and SMEs firm performance in Thailand (2020)The influence of supply chain risk management in healthcare supply chains performance (2023)Optimal Investment in Product-Flexible Manufacturing Capacity (1990)Material Management in Decentralized Supply Chains (1993)New Product Development: The Performance and Time-to-Market Tradeoff (1996)Change process: a key enabler for building resilient SMEs (2011)Bibliometrics of social media research: A co-citation and co-word analysis (2017)Supply chain disruption propagation: a systemic risk and normal accident theory perspective (2017)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)A Systematic Literature Review of Sustainable Packaging in Supply Chain Management (2022)Enhancing Sustainable Supply Chain Management through Digital Transformation: A Comparative Case Study Analysis (2024)Unraveling how poor logistics service quality of cross-border E-commerce influences customer complaints based on text mining and association analysis (2025)Customer service in emergency relief chains (2009)Developing a supply chain performance tool for SMEs in Thailand (2011)Challenges of supply chain finance (2013)Production in Networks (2002)Virtual e-Chain (VeC) model for supply chain collaboration (2003)Collaborative performance management: present gaps and future research (2006)Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Destination image analysis—a review of 142 papers from 1973 to 2000 (2002)Gain more insight from your PLS-SEM results (2016)The four roles of supply chain management in construction (2000)Supply chain management and advanced planning––basics, overview and challenges (2004)Supply chain network design under uncertainty: A comprehensive review and future research directions (2017)Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma (2005)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations (2023)
this work references cited by second hop

References

  • 1977Importance-Performance Analysis4,319 cited
  • 2018Journal of Business Logistics2,522 cited
  • 1994Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services.1,662 cited
  • 2002Measures for evaluating supply chain performance in transport logistics387 cited
  • 1991AN EFFICIENCY EFFECTIVENESS APPROACH TO LOGISTICS PERFORMANCE ANALYSIS306 cited
  • 1999Extended and virtual enterprises – similarities and differences239 cited
  • 2017Supply chain management: a review228 cited
  • 2001Diagnosing information systems success: importance–performance maps in the health club industry166 cited

Cited by

  • 2019RESEARCH IN LOGISTICS SERVICE QUALITY: A SYSTEMATIC LITERATURE REVIEW67 cited
  • 2011Improving the execution of supply chain management in organizations57 cited
  • 2004An Empirical Taxonomy for Logistics Service Providers55 cited
  • 2011An exploratory study of outsourcing 3PL services: an Australian perspective45 cited
  • 2016Impact of external integration capabilities of third-party logistics providers on their financial performance43 cited
  • 2018A literature review on performance measures of logistics management: an intellectual capital perspective39 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2012
The logistics capabilities scale for logistics service providers
32 cited
  • 2018THE INFLUENCE OF THE MANAGEMENT SUCCESS FACTORS OF LOGISTICS SERVICE PROVIDERS ON FIRMS’ COMPETITIVENESS30 cited
  • 2004A study of the freight forwarding industry in Hong Kong24 cited
  • 2014Supply Chain Management Practices, Competitive Advantage and Organizational Performance23 cited
  • 2017The effect of acquisition moves on income, pre-tax profits and future strategy of logistics firms22 cited
  • 2013Assessing a cross-border logistics policy using a performance measurement system framework: the case of Hong Kong and the Pearl River Delta region16 cited