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On the Trait Antecedents and Outcomes of Service Worker Job Resourcefulness: A Hierarchical Model Approach

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References

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2002The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings1,092 cited
1982The SOCO Scale: A Measure of the Customer Orientation of Salespeople1,055 cited
1991

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Evolutionary Personality Psychology

926 cited

1998Effects of Trait Competitiveness and Perceived Intraorganizational Competition on Salesperson Goal Setting and Performance605 cited

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