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Assigning cross-trained workers to departments: A two-stage optimization model to maximize utility and skill improvement
8 references·4 citing·39 second hop
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this work references cited by second hop

References

  • 1980Operations Research -- An Introduction1,560 cited
  • 2000Experiential learning and forgetting for manual and cognitive tasks209 cited
  • 1998Staffing a Multiskilled Workforce with Varying Levels of Productivity: An Analysis of Cross‐training Policies*156 cited
  • 1999Cross-Utilization of Workers Whose Capabilities Differ148 cited
  • 2000The Efficiency-Quality Trade-Off of Cross-Trained Workers141 cited
  • 2000An individual-based description of learning within an organization129 cited
  • 2002Development and evaluation of an assignment heuristic for allocating cross-trained workers112 cited
  • 2000The Effects of Task Complexity and Experience on Learning and Forgetting: A Field Study88 cited

Cited by

  • 2011A Benchmarking Model for Management of Knowledge-Intensive Service Delivery Networks23 cited
  • 2018A clustering-based repair shop design for repairable spare part supply systems17 cited
  • 2012Understanding key issues in designing and using knowledge flow networks: An optimization-based managerial benchmarking approach16 cited
  • 2007An experiment on task performance forecasting based on the experience of different tasks7 cited

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