Measuring University Library Efficiency Using Data Envelopment Analysis

Abstract

In this paper we analyse the technical efficiency of 118 randomly selected university libraries from German-speaking countries (Austria, Germany, Switzerland) and English-speaking countries (the United States, Australia and Canada) using Data Envelopment Analysis (DEA). DEA efficiency scores are calculated using library staff, measured in full-time equivalents, and book materials held as inputs, and the number of serial subscriptions, total circulations, regular opening hours per week, and book materials added as outputs. Among the 118 university libraries analysed 10 are rated fully efficient. However, comparing group-specific efficiency scores, there are no significant differences between libraries from English-speaking and German-speaking countries or between small and large university libraries.

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