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Understanding Insurance Customer Dishonesty: Outline of a Moral-Sociological Approach
16 references·16 citing·47 second hopsampled
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References

  • 1958Social Theory and Social Structure10,316 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,671 cited
  • 1991Measures of Personality and Social Psychological Attitudes3,237 cited
  • 1982Development of reliable and valid short forms of the marlowe-crowne social desirability scale2,717 cited
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  • 1991The social desirability response bias in ethics research878 cited
  • 1987Socially Desirable Responding in Organizational Behavior: A Reconception694 cited
  • 1995Asking Questions663 cited
  • 2003Exploring Social Desirability Bias565 cited
  • 1992Consumer ethics: An investigation of the ethical beliefs of the final consumer561 cited
  • 2000Social-desirability bias and the validity of self-reported values545 cited
  • 2003Consumer Ethics Research: Review, Synthesis and Suggestions for the Future412 cited
  • 2012Consumer Ethics: An Investigation of the Ethical Beliefs of Elderly Consumers237 cited
  • 1991Consumer ethics: An investigation of the ethical beliefs of elderly consumers228 cited
  • 2004A Suitable Amount of Crime

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199 cited
  • 1994A comparative analysis of ethical beliefs: A four country study182 cited
  • Cited by

    • 2008Moral, Social, and Economic Dimensions of Insurance Claims Fraud68 cited
    • 2011Plagiarism: What Don't They Know?30 cited
    • 2013Customer orientation, social consensus and insurance salespeople's tolerance of customer insurance frauds26 cited
    • 2018Illegitimate returns as a trigger for customers’ ethical dissonance18 cited
    • 2015The profile of unethical insurance customers: a European perspective16 cited
    • 2012Combining Risk and Responsibility Perspectives: First Steps14 cited
    • 2008Using Ibsen in Business Ethics14 cited
    • 2016The link between guanxi and customer–salesperson collusion13 cited
    • 2021The evolving passage of consumer ethics research: a systematic literature review13 cited
    • 2014The interplay of external punishment and internal rewards: An exploratory study of insurance fraud13 cited
    • 2007Responsibility Sharing (Elements of a Framework for Understanding Insurance Business Ethics)12 cited
    • 2019Customer insurance frauds: the influence of fraud type, moral intensity and fairness perception9 cited
    • 2014Understanding the roles of loss-premium comparisons and insurance coverage in customer acceptance of insurance claim frauds8 cited
    • 2015Managerial Authority, Turnover Intention and Medical Insurance Claims Adjusters’ Recommendations for Claim Payments7 cited
    • 2017The Potential Use of Sociological Perspectives for Business Ethics Teaching7 cited
    • 2012Consumer attitudes toward false representation5 cited