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Public Service Management by Numbers: Why Does it Vary? Where Has it Come From? What Are the Gaps and the Puzzles?
7 references·16 citing·42 second hop
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this work references cited by second hop

References

  • 2006WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM1,581 cited
  • 2017Seeing Like a State1,515 cited
  • 1996League Tables and Their Limitations: Statistical Issues in Comparisons of Institutional Performance1,068 cited
  • 1955The Dynamics of Bureaucracy810 cited
  • 2023The Oxford Handbook of Criminology689 cited
  • 2006Gaming in Targetworld: The Targets Approach to Managing British Public Services491 cited
  • 2005Performance Management in Practice: A Comparative Study of Executive Agencies383 cited

Cited by

  • 2018Career concerns and multitasking local bureaucrats: Evidence of a target-based performance evaluation system in China681 cited
  • 2019What's New with Numbers? Sociological Approaches to the Study of Quantification441 cited
  • 2012Performance Management in Universities: Effects of the Transition to More Quantitative Measurement Systems325 cited
  • 2014When does evidence-based policy turn into policy-based evidence? Configurations, contexts and mechanisms222 cited
  • 2013Constitutive Effects of Performance Indicators: Getting beyond unintended consequences216 cited
  • 2008The Politics of Governance Ratings166 cited
  • 2009Governing by goals and numbers: A case study in the use of performance measurement to build state capacity in China

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163 cited
  • 2015The Tools of Policy Formulation137 cited
  • 2010Performance Measurement in the Public Sector in England: Searching for the Golden Thread119 cited
  • 2013Does ‘naming and shaming’ work for schools and hospitals? Lessons from natural experiments following devolution in England and Wales111 cited
  • 2009Absorptive Capacity in a Non-Market Environment111 cited
  • 2011Policy Instruments and Governance108 cited
  • 2009The Demand Side of Performance Measurement: Explaining Councillors' Utilization of Performance Information in Policymaking102 cited
  • 2020The myth of ‘evidence-based policymaking’ in a decentred state100 cited
  • 2012Exploring the Complex Interaction Between Governance and Knowledge in Education99 cited
  • 2013Internal and external use of performance information in public organizations: results from an international survey96 cited