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The central premise underpinning this article is that a well-designed, well-supported government decision-making system will reduce the level of executive policy unreliability, which is essentially a measure of the degree to which governments break their promises. This article describes the results of two diagnostic approaches, applied by the Lithuanian and Latvian governments, to identify institutional strengths and weaknesses in policy management at the centre. First, a series of measures gauging government performance and the prevalence of executive policy unreliability at four stages of the policy process were identified and the corresponding data collected. Second, case studies on successful and unsuccessful government policy initiatives were completed. The results were then used to inform remedial programmes being undertaken to improve the government's decision-making system. The approaches outlined may provide a transferable methodology for practitioners at the centre in other governments for assessing and improving their systems of policy management.
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