A Communication Metamyth in the Workplace: The Assumption that More is Better

Abstract

This article examines the notion of a communication metamyth that transcends organizations. This communication metamyth assumes that more communica tion is better, and is posited as a fundamental belief that organization processes such as the desire for greater participation "map onto." Results from the analysis of data from five different kinds of organizations revealed a general belief in this communication metamyth. Regardless of how much information organization members reported receiving, they wanted more. This study raises several issues that warrant further inquiry including our conceptualization of communication processes in organizations, methods of studying communication in organiza tions, and the role of researchers in perpetuating this communication metamyth.

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