A generic model for integration of Quality, Environment and Safety Management Systems

Manuel Rebelo · Gilberto Santos · Rui Silva

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Quality and Management Systems Quality and Supply Management Management Systems and Quality Improvement

Abstract

Purpose – The purpose of this paper is to propose a generic model of Integrated Management System of Quality, Environment and Safety (IMS-QES) that can be adapted and progressively to assimilate various Management Systems, of which highlights: ISO 9001 for Quality; ISO 14001 for Environment; OHSAS 18001 for Occupational Health and Safety. Design/methodology/approach – The model was designed in the real environment of a Portuguese Organization and 160 employees were surveyed. The rate response was equal to 86 percent. The conceived model was implemented in a first phase for the integration of Quality, Environment and Safety Management Systems. Findings – Among the main findings of the survey the paper highlights: the elimination of conflicts between individual systems with resources optimization; creation of added value to the business by eliminating several types of wastes; the integrated management of sustainability components in a global market; the improvement of partnerships with suppliers of goods and services; reducing the number of internal and external audits. Originality/value – This case study is one of the first Portuguese empirical researches about IMS-QES and the paper believes that it can be useful in the creation of a Portuguese guideline for integration, namely the Quality Management Systems; Environmental Management Systems and Occupational Health and Safety Management Systems among others.

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References

2004Quality Managemnet and Quality Assurance Standards—Part 3 2007Selecting management systems for sustainable development in SMEs: A novel hybrid model based on DEMATEL, ANP, and ZOGP 2011An integrated management systems approach to corporate social responsibility 2005Integrated management systems – three different levels of integration 2006A synergetic model for implementing an integrated management system: an empirical study in China 2008Integrated management systems: experiences in Italian organizations 2007Towards more sustainable management systems: through life cycle management and integration 2011Certification and integration of management systems: the experience of Portuguese small and medium enterprises

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