New insights into the acceptance of mobile internet services: a mixed-method approach

Abstract

Based on the Theory of Reasoned Action, the Technology Acceptance Model, recent empirical results and a qualitative prestudy, we propose an acceptance model for mobile internet services. Participants in both a non-usage and a usage environment of a mobile parking service are surveyed. The results indicate that the model has high explanatory power, and highlight the importance of personal innovativeness, perceived usefulness and the pleasure of self-expression. The influence of the latter construct is related solely to anticipating the actual usage of a mobile parking service in a usage environment, whereas in a non-usage environment, it determines general attitudes besides usage intention. The causal path of attitude-intention-behaviour is weak, suggesting some specific inferences from reasons to resist and reject mobile services.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 21 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.