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Cited by

• 2013Social media monitoring: Responsive governance in the shadow of surveillance?157 cited
• 2013T witter: An Underutilized Potential during Sudden Crises?44 cited
• 2010'Respectfully Yours in Safety and Service' - Emergency Management & Social Media Evangelism43 cited
• 2017Providing Online Crisis Information32 cited
• 2013Emergency Management, Twitter, and Social Media Evangelism26 cited
• 2015Resilience of Human Mobility Under the Influence of Typhoons24 cited
• 2016Designing an Application for Social Media Needs in Emergency Public Information Work21 cited
• 2012Connected communications: Network structures of official communications in a technological disaster.20 cited
• 2016The Formation of Transnational Knowledge Networks on Social Media19 cited
• 2020Social listening, modern slavery, and COVID-1918 cited
• 2012Crisis communication on Twitter in the 2011 South East Queensland floods11 cited
• 2012When online is off: Public communications following the February 2011 Christchurch, NZ, earthquake.10 cited
• 2020More Monitoring, Less Coordination: Twitter and Facebook Use between Emergency Management Agencies9 cited