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Value Stream Management for Lean Office—A Case Study

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References

1998Toyota production system: beyond large-scale production4,524 cited
1997Lean Thinking-Banish Waste and Create Wealth in Your Corporation.1,836 cited
2007Lean thinking, banish waste and create wealth in your corporation335 cited
1999Value stream mapping196 cited
2002Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage84 cited

Cited by

2017Maintaining sustainable performance in operating petroleum assets via a lean-six-sigma approach57 cited
2018Operationalizing lean principles for lead time reduction in engineer-to-order (ETO) operations: A case study43 cited
2016Improving IT process management through value stream mapping approach: A case study34 cited
2020Information management in lean office deployment contexts33 cited
2022Using Lean to Improve Operational Performance in a Retail Store and E-Commerce Service: A Portuguese Case Study33 cited
2015Total productive maintenance in support processes: an enabler for operation excellence32 cited
2020Investigating the effect of value stream mapping on procurement effectiveness: a case study32 cited
2018Lean service system design: a simulation-based VSM case study28 cited
2015Implementing lean office: A successful case in public sector

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28 cited

2015Lean manufacturing in Indian context: A survey20 cited

2014Improvement of customer response time using Lean Office18 cited

2014Leveraging Lean in the Office: Lean Office Needs a Novel and Differentiated Approach18 cited

2014Implementation of Lean Service with Value Stream Mapping at Directorate Airworthiness and Aircraft Operation, Ministry of Transportation Republic of Indonesia17 cited

2020Comparing the VSM and Makigami tools in a transactional office environment: exploratory research from an Italian manufacturing company16 cited

2015Application of value stream mapping and possibilities of manufacturing processes simulations in automotive16 cited

2018Optimization of Process Flow in an Assembly Line of Manufacturing Unit through Lean Tools Execution15 cited