Voice Browsing Approach to E-Business Access: A Blind’s Perspective

Abstract

Information accessibility on World Wide Web (WWW) still remains to be a complex issue for blind users as majority of websites are invaded by contents, both non-visual (audio) and visual (video & images). Accessibility measures in terms of a usable and blind-friendly website should be made available to blind users. A particular area that can be improved on is the e-Business segment for blinds. Easily-accessible, e-Business platforms could further promote entrepreneurship practices through the development of blind-friendly features such as voice. In current study, we investigated the existing difficulties (such as inconsistent webpage structure, incompetent voice recognition engines and use of long sentences as commands, etc) to access the web-content and suggested a different (numeric hotlist) approach, in order to make the web more accessible, exclusively for blinds.

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