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The degree to which the design of a building embraces maintenance considerations has a major impact on its performance. A survey was conducted of the largest 211 building design firms in the United States to investigate the relationship between design practices and maintenance considerations. The findings shed light on the extent to which maintenance issues are considered when designers specify building materials and service equipment; the level of designers' knowledge in maintenance-related issues; the degree to which design personnel is exposed to training in maintenance-related matters; the extent to which designers consult property managers and maintenance consultants; the relative importance of maintenance issues to other design factors; the level of difficulty in cleaning, inspecting, repairing, and replacing various building components; and the magnitude and frequency of maintenance-related complaints that designers receive from clients and tenants. The performance of buildings is likely to be enhanced if designers are cognizant of maintenance-related matters.
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