References

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• 1978Universals in language usage: Politeness phenomena2,742 cited
• 1983Cross-Cultural Pragmatic Failure2,001 cited
• 1989Formal forms and discernment: two neglected aspects of universals of linguistic politeness1,073 cited
• 1991Cross-Cultural Pragmatics1,065 cited
• 1988Reexamination of the universality of face: Politeness phenomena in Japanese1,028 cited
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• 2005Contrasting Perspectives on Learning281 cited
• 1990Congruence in Native and Nonnative Conversations: Status Balance in the Academic Advising Session *206 cited
• 1994The challenge of facework : cross-cultural and interpersonal issues