Strategic and HRM aspects of kaizen: a case study

Hedley Malloch

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Quality and Supply Management Management Theory and Practice Management Systems and Quality Improvement

Abstract

This article presents a case study of a kaizen in a UK diesel engine manufacturer. Kaizen is explained as an emergent strategy; its effective‐ness in reducing costs is explained by its effects on the effort bargain and by the organisation of the work standardisation task. Kaizen–related changes, perceptions of the employees, and its effects of the competitive position of the firm are reviewed.

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2013Understanding the application ofKaizenmethods in construction firms in China 1999Continuous improvement capability: assessment within one case study organisation 2015Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia 2008A new look at factors influencing total quality management failure: work process control or workforce control?2022Human resources quality improvement from the perspective of Kaizen practices 2012An Analysis of Relationship between Total Quality Management and Kaizen

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