Social Identity, Group Processes, and Performance in Synchronous Computer-Mediated Communication.

Nicolas Michinov · Estelle Michinov · Marie-Christine Toczek-Capelle

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Team Dynamics and Performance Social and Intergroup Psychology Digital Communication and Language

Abstract

This study examined group processes in a synchronous context and their effects on performance, assuming that these processes would be strongly dependent on the salience of social identity. It was predicted that the mere categorization of students into an online group and comparison with other groups, 2 basic conditions related to social identity, would enhance group identiﬁcation, interaction patterns, and group performance in a relatively complex academic task. As predicted, the categorization manipulation enhanced group identiﬁcation and increased task- and morale-building communication. It was not related to performance. These ﬁndings invite a more thorough examination of the impact of social identity on the building of a sense of online community at the early stage of a learning process.

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References

2004The Social Identity Theory of Intergroup Behavior 1986Psychology of intergroup relations 1987Rediscovering the Social Group: A Self‐Categorization Theory 1989Rediscovering the Social Group: A Self-Categorization Theory.1971Social categorization and intergroup behaviour 1978Differentiation between social groups: Studies in the social psychology of intergroup relations.1985Social Identity and Intergroup Relations.2014Social identity and intergroup relations.

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2010The computer-mediated communication (CMC) classroom: a challenge of medium, presence, interaction, identity, and relationship 2007Face-to-face contact at the midpoint of an online collaboration: Its impact on the patterns of participation, interaction, affect, and behavior over time 2007Project Team Performance: A Study of Electronic Task and Coordination Communication 2011Identity presence and knowledge building: Joint emergence in online learning environments?2017Predicting Member Productivity and Withdrawal from Pre-Joining Attachments in Online Production Groups

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