Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

The G t /GI/s t +GI many-server fluid queue

16 references·16 citing·24 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1987Applied Probability and Queues2,704 cited
2003Applied Probability and Queues1,453 cited
2005Statistical Analysis of a Telephone Call Center804 cited
2007The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research747 cited
2002Designing a Call Center with Impatient Customers576 cited
2007Coping with Time‐Varying Demand When Setting Staffing Requirements for a Service System299 cited
1982Applications of Queueing Theory298 cited
2005Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue275 cited
2006Fluid Models for Multiserver Queues with Abandonments268 cited
1998Strong approximations for Markovian service networks254 cited
1993The Physics of the Mt/G/∞ Queue239 cited
1996Server Staffing to Meet Time-Varying Demand226 cited
2008Staffing of Time-Varying Queues to Achieve Time-Stable Performance194 cited
1993Networks of infinite-server queues with nonstationary Poisson input192 cited
2005Engineering Solution of a Basic Call-Center Model170 cited
1993Mt/G/∞ Queues with Sinusoidal Arrival Rates

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

167 cited

Cited by

2011A Network of Time-Varying Many-Server Fluid Queues with Customer Abandonment67 cited
2014Many-server heavy-traffic limit for queues with time-varying parameters49 cited
2016Comparisons of ticket and standard queues48 cited
2012A many-server fluid limit for the queueing model experiencing periods of overloading45 cited
2016Stabilizing performance in a service system with time-varying arrivals and customer feedback40 cited
2014STABILIZING PERFORMANCE IN NETWORKS OF QUEUES WITH TIME-VARYING ARRIVAL RATES37 cited
2018Staffing to Stabilize the Tail Probability of Delay in Service Systems with Time-Varying Demand36 cited
2019Scheduling an Overloaded Multiclass Many-Server Queue with Impatient Customers34 cited
2014A queueing model with independent arrivals, and its fluid and diffusion limits32 cited
2012Many-server queues with customer abandonment: A survey of diffusion and fluid approximations31 cited
2013Algorithms for Time-Varying Networks of Many-Server Fluid Queues29 cited
2017Approximations for the Queue Length Distributions of Time-Varying Many-Server Queues29 cited
2017Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing29 cited
2020To Pool or Not to Pool: Queueing Design for Large-Scale Service Systems27 cited
2018Many-server Gaussian limits for overloaded non-Markovian queues with customer abandonment27 cited
2019Optimal Control of a Time-Varying Double-Ended Production Queueing Model21 cited