How cloud computing enables process and business model innovation

Abstract

Purpose Although cloud computing is widely recognized as a technology game changer because it offers anytime, anywhere services, its potential for driving business innovation remains virtually untapped. This article seeks to define that potential for generating new business models and disrupting industries. Design/methodology/approach The authors show how cloud technology has the power to fundamentally shift competitive landscapes by providing a new platform for creating and delivering business value. Findings IBM research suggests that organizations are just beginning to understand the power of cloud services to help drive business innovation. Research limitations/implications To track how organizations use cloud tech today and how they plan to employ its power in the future, IBM surveyed 572 business and technology executives across. Practical implications The survey found that companies worldwide are beginning to recognize cloud's capabilities to generate new business models and promote sustainable competitive advantage. Originality/value By assisting in developing new operating capabilities, cloud technology can help a company change its role within its industry or enter a different industry.

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