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Sleep quality and self-control capacity as protective resources in the daily emotional labor process: Results from two diary studies.
16 references·2 citing·51 second hop
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(1985)Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: The BIS/BAS Scales. (1994)Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Coefficient Alpha and the Internal Structure of Tests (1951)A RATING SCALE FOR DEPRESSION (1960)A manual for standardized terminology, techniques and scoring system for sleep stages in human subjects (1968)Relationship of subjective and objective social status with psychological and physiological functioning: Preliminary data in healthy, White women. (2000)Validation of the Insomnia Severity Index as an outcome measure for insomnia research (2001)The Insomnia Severity Index: Psychometric Indicators to Detect Insomnia Cases and Evaluate Treatment Response (2011)The Presentation of Self in Everyday Life. (1956)SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER. (2001)Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)The dimensionality and antecedents of emotional labor strategies (2004)The Presentation of Self in Everyday Life (2023)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)The role of personal resources in the job demands-resources model. (2007)The Meaning of Employee Engagement (2008)Towards a model of work engagement (2008)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Emotion Regulation: Current Status and Future Prospects (2015)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research35,129 cited
  • 1988Development and validation of brief measures of positive and negative affect: The PANAS scales.31,356 cited
  • 2006The Measurement of Work Engagement With a Short Questionnaire7,388 cited
  • 2004High Self‐Control Predicts Good Adjustment, Less Pathology, Better Grades, and Interpersonal Success6,554 cited
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  • 2002Social and Psychological Resources and Adaptation4,591 cited
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  • 1983The Managed Heart2,165 cited
  • 1997Higher-order factors of the Big Five.1,838 cited
  • 1997Hiding feelings: The acute effects of inhibiting negative and positive emotion.

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1,834 cited
  • 2011Taking Stock of Self-Control1,693 cited
  • 2010Effects of sleep deprivation on cognition1,415 cited
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    • 2017Need for recovery after emotional labor: Differential effects of daily deep and surface acting139 cited
    • 2017Is Job Control a Double-Edged Sword? A Cross-Lagged Panel Study on the Interplay of Quantitative Workload, Emotional Dissonance, and Job Control on Emotional Exhaustion29 cited