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Measuring fire service performance: a comparative study
11 references·16 citing·34 second hop
Measuring fire service performance: a comparative study (2006)Measuring fire service performance: a com…MODERNISING LOCAL GOVERNMENT (2006)MODERNISING LOCAL GOVERNMENTPublic Management Reform: A Comparative Analysis (2004)Public Management Reform: A C…Concepts and Indicators of Local Authority Performance: An Evaluation of the Statutory Frameworks in England and Wales (2002)Concepts and Indicators of Lo…Improving Public Service Delivery: The Crossroads Between NPM and Traditional Bureaucracy (2001)Improving Public Service Deli…The Audit Society: Rituals of Verification (1999)The Audit Society: Rituals of…Public Management Reform (1999)Public Management ReformReinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (1995)Reinventing Government: How t…EMERGING ISSUES IN PUBLIC ADMINISTRATION (1995)EMERGING ISSUES IN PUBLIC ADM…From old public administration to new public management (1994)From old public administratio…A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)A PUBLIC MANAGEMENT FOR ALL S…The research act (1978)The research actA comparative study of governance changes on the perceptions of accountability in Fire and Rescue Services in England (2023)A comparative study of govern…Assessing the effectiveness of fire prevention strategies (2019)Assessing the effectiveness o…Accountability for performance in English and Scottish fire and rescue services from 2010 to 2016 (2019)Accountability for performanc…Use of performance information by local politicians: a field study in the Portuguese context (2017)Use of performance informatio…Reforming fire and rescue services: a comparative study of Estonia and Georgia (2017)Reforming fire and rescue ser…Institutional Logics in Police Performance Indicator Development: A Comparative Case Study of Spain and Finland (2015)Institutional Logics in Polic…Role of Internal Audit in Australian Local Government Governance: A Step in the Right Direction (2014)Role of Internal Audit in Aus…The Main Determinants of the Use of the Cost Accounting System in Portuguese Local Government (2012)The Main Determinants of the …Performance measurement and management in Portuguese law enforcement (2012)Performance measurement and m…A contingency approach to performance measurement in service operations (2012)A contingency approach to per…Turnaround Management Strategies in Local Authorities: Not Only for Poor Performers (2011)Turnaround Management Strateg…Use and sensemaking of performance measurement information by local government managers (2010)Use and sensemaking of perfor…Performance management in service operational settings: a selective literature examination (2010)Performance management in ser…The accountability of public museums in Portugal: An exploration of issues (2009)The accountability of public …Use of performance measurement in the ublic sector: the case of the police service (2008)Use of performance measuremen…Performance measurement practices in Canadian government departments: a survey (2008)Performance measurement pract…Social Choice and Individual Values. (1951)Organizational Learning (1988)The Management of Innovation (1994)The New Governance: Governing without Government (1996)Governance as theory: five propositions (1998)From Max Weber: Essays in Sociology (1946)Capitalism, Socialism, and Democracy. (1951)E-government developments on delivering public services among EU cities (2005)ARE ICTs IMPROVING TRANSPARENCY AND ACCOUNTABILITY IN THE EU REGIONAL AND LOCAL GOVERNMENTS? AN EMPIRICAL STUDY (2007)Accrual Accounting in EU Local Governments: One Method, Several Approaches (2009)In the active voice (1982)The Middle Aging of New Public Management: Into the Age of Paradox? (2004)Maybe It Is Time to Rediscover Bureaucracy (2005)The “new public management” in the 1980s: Variations on a theme (1995)Reframing public participation: strategies for the 21st century (2004)Modes of Network Governance: Structure, Management, and Effectiveness (2007)New Public Management Is Dead--Long Live Digital-Era Governance (2005)The New Public Governance? 1 (2006)Understanding Governance: Ten Years On (2007)WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM (2006)Rankings and Reactivity: How Public Measures Recreate Social Worlds (2007)Toward a Comparative Sociology of Valuation and Evaluation (2012)The Impact of Audit on Social Work Practice (2004)Strategy Content and Organizational Performance: An Empirical Analysis (2006)Does Cross-Sectoral Partnership Deliver? An Empirical Exploration of Public Service Effectiveness, Efficiency, and Equity (2010)Are we living in a post‐bureaucratic epoch? (2006)The impact of internal and external market orientation on performance in local public organisations (2012)Coproduction of Government Services and the New Information Technology: Investigating the Distributional Biases (2013)Qualitative Research: Reaching the parts other methods cannot reach: an introduction to qualitative methods in health and health services research (1995)The Discipline and Practice of Qualitative Research (2005)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)Performance Measures and the Rationalization of Organizations (2003)From “Pure” to “Hybrid” Professionalism (2007)An institutional analysis of an e-government system for anti-corruption: The case of OPEN (2008)
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References

  • 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
  • 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector4,540 cited
  • 1999The Audit Society: Rituals of Verification3,583 cited
  • 2004Public Management Reform: A Comparative Analysis3,520 cited
  • 1978The research act2,070 cited
  • 1994From old public administration to new public management1,450 cited
  • 1999Public Management Reform594 cited
  • 2002Concepts and Indicators of Local Authority Performance: An Evaluation of the Statutory Frameworks in England and Wales331 cited
  • 1995EMERGING ISSUES IN PUBLIC ADMINISTRATION227 cited
  • 2001Improving Public Service Delivery: The Crossroads Between NPM and Traditional Bureaucracy79 cited
  • 2006MODERNISING LOCAL GOVERNMENT42 cited

Cited by

  • 2010Performance management in service operational settings: a selective literature examination48 cited
  • 2015Institutional Logics in Police Performance Indicator Development: A Comparative Case Study of Spain and Finland47 cited
  • 2012The Main Determinants of the Use of the Cost Accounting System in Portuguese Local Government40 cited
  • 2012A contingency approach to performance measurement in service operations

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31 cited
  • 2019Assessing the effectiveness of fire prevention strategies28 cited
  • 2014Role of Internal Audit in Australian Local Government Governance: A Step in the Right Direction26 cited
  • 2012Performance measurement and management in Portuguese law enforcement14 cited
  • 2011Turnaround Management Strategies in Local Authorities: Not Only for Poor Performers12 cited
  • 2023A comparative study of governance changes on the perceptions of accountability in Fire and Rescue Services in England10 cited
  • 2017Use of performance information by local politicians: a field study in the Portuguese context8 cited
  • 2019Accountability for performance in English and Scottish fire and rescue services from 2010 to 20167 cited
  • 2009The accountability of public museums in Portugal: An exploration of issues7 cited
  • 2008Use of performance measurement in the ublic sector: the case of the police service7 cited
  • 2008Performance measurement practices in Canadian government departments: a survey7 cited
  • 2010Use and sensemaking of performance measurement information by local government managers7 cited
  • 2017Reforming fire and rescue services: a comparative study of Estonia and Georgia6 cited