SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
User perception on library services and information resources in Kenyan Public Libraries
2 references·16 citing·50 second hop
User perception on library services and information resources in Kenyan Public Libraries (2012)User perception on library services and i…Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. (2001)Users' Perceptions of Library…User perceptions of library effectiveness in Malaysian agricultural libraries (2001)User perceptions of library e…Perceptions and Use of Library Resources Among Students in Selected Junior High Schools in Accra, Ghana (2024)Perceptions and Use of Librar…An analysis of the access to academic resources in higher study in Bangladesh: a case study of the University of Dhaka (2023)An analysis of the access to …Factors that influence attitudes to and perceptions of public libraries in Namibia: user experiences and non-user attitudes (2021)Factors that influence attitu…Assessment of Customer Service Provision for Enhanced User Satisfaction in Academic Libraries: A Case Study of St Paul’s University Library, Kiambu County, Kenya (2021)Assessment of Customer Servic…User Satisfaction with Resources and Services of Public Libraries of Lahore, Pakistan (2020)User Satisfaction with Resour…User Satisfaction with Library Resources in Public Colleges of Education in Ghana (2018)User Satisfaction with Librar…User Opinion on Library Collections and Services (2018)User Opinion on Library Colle…Service Delivery: The Perceptions of Users’ of Library Services in a Private University in Africa (2018)Service Delivery: The Percept…Provision of sustainable internet access to public libraries in South Africa (2018)Provision of sustainable inte…Perceived User Satisfaction with Library Resource and Service performance at the Tagore Library, University of Lucknow (2018)Perceived User Satisfaction w…Library User Perception towards librarians in public library: A Malaysian Story (2018)Library User Perception towar…Users’ awareness, perceptions and usage of Makerere library services in the main and selected branch libraries (2017)Users’ awareness, perceptions…How public library users perceive the information professional: is the image transforming? (2016)How public library users perc…User’s Perception of Services Quality of The Central Public Library Bahawalpur (2015)User’s Perception of Services…Transition from Camel Libraries to Digital Technologies in Kenya Public Libraries (2015)Transition from Camel Librari…An analysis of library customer loyalty (2013)An analysis of library custom…The Role of Libraries in Lifelong Learning. Final Report of the IFLA Project under the Section for Public Libraries. (2004)Public Library Information Resources, Facilities, and Services: User Satisfaction with the Edo State Central Library, Benin-City, Nigeria (2012)Rural library services (2012)Public Library as a Social Interactive Space (2018)Reference Services and Students’ Perception of Information Resources in the Nyong Essien Library of the University of Uyo (2019)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Comparative fit indexes in structural models. (1990)The theory of planned behavior (1991)Measuring Perceived Service Quality of Fast Food Restaurant in Islamic Country: A Conceptual Framework (2015)The role of loyalty programs in healthcare service ecosystems (2017)Achieving university libraries user loyalty through user satisfaction: the role of service quality (2020)Information Seeking Patterns: Social Sciences (1995)Information needs and information‐seeking behaviour of graduate students at the University of Botswana (1998)Making sense of the quality maze: perspectives for public and academic libraries (2005)The relationship between service quality and customer satisfaction: the example of CJCU library (2006)Training needs analysis based on mismatch between the acquired and required levels of collection management skills of academic librarians (2017)Servqual : a multiple-item scale for measuring customer perceptions of service quality (1986)Refinement and reassessment of the SERVQUAL scale. (1991)Patterns of Journal Use by Faculty at Three Diverse Universities (2003)Concurrent Validity of LibQUAL+™ Scores: What Do LibQUAL+™ Scores Measure? (2005)Librarians as Teachers: A Qualitative Inquiry into Professional Identity (2008)Computer self efficacy, computer anxiety, attitudes towards the Internet and reported experience with the Internet, by gender, in an East European sample (2002)Students' Perceptions of Academic Librarians (2003)A systematic literature review informing library and information professionals’ emerging roles (2015)Unveiling Students’ Views on Librarians as Teachers in Virtual Library Instruction Sessions (2024)Service Quality: Insights and Managerial Implications from the Frontier (1994)Qualitative research & evaluation methods (2002)The impact of affect on service quality and satisfaction: the moderation of service contexts (2006)Awareness, accessibility and use of library resources by faculty members of Landmark University, Nigeria (2017)“The library is my everything”: Mapping the meaning of university library spaces in Uganda (2025)Student Perceptions of Academic Librarians (1977)Faculty Perceptions of Librarians at the University of Manitoba (1987)Perceptions and perplexities of the faculty‐librarian partnership: an Australian perspective (2003)Influence of Librarians' Attitudes on Users' Patronage in Private University Libraries in Lagos State, Nigeria (2023)Determining Sample Size for Research Activities (1970)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Users' needs and expectations on information services provided in libraries: case of four public university libraries from the western region of Kenya (2021)Staff Attitude and Service Delivery in University Libraries in Ogun State, Nigeria (2022)Public Libraries in the 21st Century: Defining Services and Debating the Future (2006)Use of Library Information Resources and Services as Predictor of the Teaching Effectiveness of Social Scientists in Nigerian Universities (2009)Public libraries digital services and sustainability issues (2015)Global research on library service quality: a bibliometric analysis and knowledge mapping (2021)Issues and Perspectives of Public Libraries in Pakistan: A Review (2023)Services of Public Libraries in the Age of Technology: A Pakistani Perspective (2023)Information systems effectiveness: A user satisfaction approach (1996)EVALUATING USERS’ SATISFACTION ON ACADEMIC LIBRARY PERFORMANCE (2009)From digital libraries to digital preservation research: the importance of users and context (2010)The Effect of Transaction Experience Using Digital Wallets on User Satisfaction in Millennial Generation (2021)The Indicators of Library Service Quality and Satisfaction among Students of Nigerian Higher Education Institutions. A Principal Component Analysis Approach. (2022)Academic library resources and research support services to English teachers in higher education institutions (2023)
this work references cited by second hop

References

  • 2001Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.155 cited
  • 2001User perceptions of library effectiveness in Malaysian agricultural libraries46 cited

Cited by

  • 2013An analysis of library customer loyalty80 cited
  • 2018Service Delivery: The Perceptions of Users’ of Library Services in a Private University in Africa13 cited
  • 2020User Satisfaction with Resources and Services of Public Libraries of Lahore, Pakistan11 cited
  • 2021Assessment of Customer Service Provision for Enhanced User Satisfaction in Academic Libraries: A Case Study of St Paul’s University Library, Kiambu County, Kenya11 cited
  • 2017Users’ awareness, perceptions and usage of Makerere library services in the main and selected branch libraries11 cited
  • 2015User’s Perception of Services Quality of The Central Public Library Bahawalpur9 cited
  • 2018Library User Perception towards librarians in public library: A Malaysian Story8 cited
  • 2016How public library users perceive the information professional: is the image transforming?6 cited
  • 2021Factors that influence attitudes to and perceptions of public libraries in Namibia: user experiences and non-user attitudes6 cited
  • 2015Transition from Camel Libraries to Digital Technologies in Kenya Public Libraries4 cited
  • 2018Provision of sustainable internet access to public libraries in South Africa4 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2023An analysis of the access to academic resources in higher study in Bangladesh: a case study of the University of Dhaka2 cited
  • 2018Perceived User Satisfaction with Library Resource and Service performance at the Tagore Library, University of Lucknow2 cited
  • 2024Perceptions and Use of Library Resources Among Students in Selected Junior High Schools in Accra, Ghana1 cited
  • 2018User Satisfaction with Library Resources in Public Colleges of Education in Ghana1 cited
  • 2018User Opinion on Library Collections and Services1 cited