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Trust as a Process

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References

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1995AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.7,320 cited
1998What Is Agency?

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6,156 cited

Cited by

2012The Social Dynamics of Trust: Theoretical and Empirical Research, 1985-2012179 cited
2015Consensus on Conceptualizations and Definitions of Trust: Are We There Yet?159 cited
2020Trust theory and customer services research: theoretical review and synthesis81 cited
2014Crisis and Citizens’ Trust in the European Central Bank — Panel Data Evidence for the Euro Area, 1999–201276 cited
2013Leaders' narrative sensemaking during LMX role negotiations: Explaining how leaders make sense of who to trust and when59 cited
2019‘Between a Rock and a Hard Place’: The Implications of Lost Autonomy and Trust for Professionals at Sea50 cited
2019A study on trust restoration efforts in the UK retail banking industry44 cited
2019Linking Employer Brand Image and Work Engagement: Modelling Organizational Identification and Trust in Organization as Mediators43 cited
2009Networks for Learning and Knowledge Creation in Biotechnology43 cited
2016A study of alliance dynamics, accounting and trust-as-practice41 cited
2021Trust and Compliance with COVID-19 Preventive Behaviors during the Pandemic39 cited
2010Balancing trust and control in organizations: towards a process perspective38 cited
2022Trust in Institutions, Not in Political Leaders, Determines Compliance in COVID-19 Prevention Measures within Societies across the Globe37 cited
2018Changing trends in internet startup value propositions, from the perspective of the customer36 cited
2014The Complexity of Trust in Business Collaborations33 cited
2011Has the Financial Crisis Eroded Citizens’ Trust in the European Central Bank? Panel Data Evidence for the Euro Area 1999-201132 cited